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15. Call to Action (CTA) → Pleading for clicks in a fancy way. 16. Storytelling in Marketing → Selling through charming tales, not facts. 17. KOL (Key Opinion Leader) → Influencers with a diploma. 18. E-commerce → Shopping without the pants requirement. 19. ROI (Return on Investment) → The metric that keeps you employed. 20. CRM (Customer Relationship Management) → Remembering every Dave who bought a mug. 21. Drip Marketing → Slow, steady, and slightly annoying.