I take a rickshaw to work every day, and today's ride led to an interesting conversation - I asked the driver which app he prefers between Ola, Uber, and Rapido. He said he used Uber until they introduced a daily login charge of โน40 + commission on each ride, making his costs INR 100 per day. Ola faced backlash for a similar charge and pivoted after many auto drivers removed their app. He now prefers Rapido, which charges only โน20 daily with no additional commission. Curious, I asked about his profits. For every โน1000 he makes, his total costs are around โน250-300 (including CNG), so he pockets โน700-750. He avoids short-distance rides (<8km) but has a friend in Viman Nagar, Pune, who does short rides and makes ~โน50k, pocketing โน38-40k (Lot of corporate offices there). He concluded, "Pata hay Uber ko App bhi maintain karna padta hay but thoda reasonable rakho, phir tum bhi kamao aur hum bhi kamayenge." โญ๏ธThe best product insights often come from simply talking to users.
Download the medial app to read full posts, comements and news.