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I was just starting out, feeling confident about my skills and knowledge. It was a regular day until I got an email filled with CAPS LOCK and exclamation marks. ๐Ÿ˜… This customer was livid. 1. Immediate Response I didn't ignore or delay. I took a

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Ronak Patel

Here you go!ย โ€ขย 11m

Empathy over ego always works

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