When I joined physicswallah - I didn't know much about edtech
But for the first 3 months, everyday from 7 pm to 9 pm I used to talk to aspirants, our power users and users who hated us
Because you only find insights from your power users or users
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Ambar Bhusari
UX Designer for User... • 10m
Great approach. These users from the two extremes are the ones that can shape the product well.
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