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I personally find existing Chatbots to be a little overrated. They're fantastic for simple, straightforward tasks like ordering a pizza, but when it comes to more complex or nuanced conversations, they can struggle. This can make them feel a bit over

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Harini G A

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Cappricio Securities • 8m

Though ChatGPT is a great tool for more complex interactions, many companies still rely heavily on basic rule-based chatbots for handling queries, which might not always provide the best user experience. That's why I've spoken about existing ones (as in prevalent widely) and customer experience.

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