I have one year of hands-on experience working in a sales and customer service environment. During this time, I developed strong communication and persuasion skills. My role involved directly interacting with customers, understanding their needs, and offering the right product or service. I handled both inbound and outbound calls, followed up with leads, and focused on converting them into successful sales.
In my current job at an EdTech company, I work as a sales executive, where I promote online educational products. My shift is from 11 PM to 7 PM. I have learned how to handle objections, manage CRM tools, and meet weekly targets.
This experience has helped me improve my confidence, patience, and the ability to work under pressure. I believe sales is not just about selling a product, but also about building trust with customers and helping them make the right decision.
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