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Customer Service in 2024: Is the Customer Always Right? Everyone's heard the saying "the customer is always right." But in 2024, with competition fierce and online reviews blasting bad experiences everywhere, is it that simple? Don't get me wrong, ke

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Anonymous

Anonymous 3

Hey I am on Medial • 10m

Now that AI assistants becoming more prominent for customer service, it'll be really interesting to see how that dynamic develops between human expectations and machine policies.

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