Customer Service in 2024: Is the Customer Always Right?
Everyone's heard the saying "the customer is always right." But in 2024, with competition fierce and online reviews blasting bad experiences everywhere, is it that simple?
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Anonymous 3
Hey I am on Medial • 11m
Now that AI assistants becoming more prominent for customer service, it'll be really interesting to see how that dynamic develops between human expectations and machine policies.
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