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I don't like th Zomato's app interface,over pricing when compared to actual restaurant prices,surge charges and the customer support is also bad, customer support in swiggy is worst I have seen,they want us to email for the issue and bots reply most of the time in app.

Zomato have much more resturant in it than Swiggy But, always foods are not up to mark. And food delivery taken more than 50 minutes in tire 3 city for 3km distance... Zomato's hyperpure is the next big thing. Also blinkit is the next money making company for them. Offcourse ONDC success can ruin their buisness model. They have to evolved their buisness with ONDC otherwise they can vanish from market.

Zomato's strengths include its extensive restaurant listings and delivery service, but it faces challenges in consistency and competition, with opportunities to diversify into related services and threats from intense competition and service mismanagement concerns.

Zomato's Rnd team is 24/7 working! constantly trying to improve and one day we'll be thr best and most profitable company. Do order from Zomato tonight. Support us ❤️

Edge is their network (largest food delivery fleet in south east asia) It’s definitely missing out some parts and pieces of logistics, I believe they are still experimenting how it can be made more efficient with single trolly and other methods. Potential opportunities definitely lie in blinkit and quick commerce. Potential threat: Flipkart is coming with billions to spend here, with backing from walmart.

Reepinder sir, where are you?

Zomato: supply chain and logistics (hyperpure) Not good at: support experience (no Indian startup has this figured out) Potential opportunities: i see them getting bigger and more aggressive with events every year. Threat and guide: swiggy, hyperlocal good ordering apps.