Post on Medial

Why is Zepto so focused in South India? Zepto is not available in my city so I decided to order for my grandparents in Delhi and utilize the wallet amount that has been credited into my account since a long time ago. But Zepto has some other plans!

The most important thing to realise for any business is that Not every customer is your consumer But your consumer will eventually become your customer,so make products wisely

Zepto is growing rapidly. Great execution by the team🤝

What we should do to build a brand in food industry market ( not for retail customer)

"The goal of a company is to have customer service that is not just the best but legendary." ~ Sam Walton

• Flipkart wants to acquire majority stakes of Zepto at the valuation of $ 2Billion but Zepto rejected the deal because of Zepto founders don't want to lose control over the company in future. • But why Flipkart wants to acquire majority stakes of Z

Are we going to see more such founders? What are your thoughts? Should founders run after saving money or should they not care about it to retain talent!

Hey there, A person has great idea but not have team to execute the idea and not money to hire good team. In that case what person need to do? How a person can convince big people to work for him for free?

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the proble

Is there any customer service chat platform which can not just chat with customer with the provided knowledge base, but also can query the database to fetch meaning ful information autonomously without any human interruption?