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Zomato Launches New Feature For Customers To Tip Kitchen Staff

Inc42 · 1y ago

Zomato Launches New Feature For Customers To Tip Kitchen Staff

Zomato has launched a new feature that allows customers to tip the kitchen staff of restaurants they order food from. After rating their order four or five stars, customers will be prompted to tip the restaurant's kitchen staff. They can choose to pay a percentage of the total order value or enter a custom amount, with a maximum cap. Zomato will remit the tips, after deducting taxes, to the restaurants that sign up for the feature. The platform aims to ensure fair distribution of the tips by having restaurants pledge to follow through.

Related News

After Swiggy, Zomato launches advance order scheduling

YourStory

YourStory · 8m ago

After Swiggy, Zomato launches advance order scheduling

Food delivery platforms Zomato and Swiggy continue to enhance their services with new features. Zomato has introduced an Order Scheduling feature, allowing customers to plan food deliveries up to two days in advance, with options for rescheduling and cancellations. Swiggy had previously introduced a similar service called Scheduled, which allows users to pre-order meals within specific delivery slots. Both platforms aim to optimize order flow and enhance user satisfaction. Additionally, Zomato has launched Group Ordering, which simplifies ordering for groups by creating a shared cart. The platforms are also actively pursuing fundraising efforts. Zomato plans to raise around $400-500 million, while Swiggy aims to raise Rs 3,750 crore.

Zomato’s ‘Book Now, Sell Anytime’ feature explained | Mint

Livemint

Livemint · 10m ago

Zomato’s ‘Book Now, Sell Anytime’ feature explained | Mint

Zomato has introduced a new feature called "Book Now, Sell Anytime" that allows customers to easily book and resell event tickets. The feature aims to address concerns about changed plans and uncertainties when booking in advance. Customers can buy tickets for listed events on the Zomato app and, if their plans change, list their ticket on the app at their chosen price. Once another customer purchases the listed ticket, the original ticket is cancelled and a new ticket is issued. Zomato monitors the platform to prevent misuse, and the feature will be available for the upcoming Zomato Feeding India Concert featuring Dua Lipa.

Zomato launches platform to offer hiring and regulatory services to restaurants

Economic Times

Economic Times · 1y ago

Zomato launches platform to offer hiring and regulatory services to restaurants

Zomato has launched the Restaurant Services Hub, a platform that provides restaurant partners with services such as staff hiring and regulatory compliance. The program, which was piloted for six months and has already been used by over 3,200 restaurants, is now available for all restaurants in India. Zomato plans to expand the services offered on the platform, including point-of-sale integrations and hygiene audits. The move comes after competitor Swiggy also introduced a recruitment support feature on its partner app. Zomato reported a net profit of Rs 175 crore for the quarter ending March 31.

Zomato launches ‘Pure Veg Mode’ for vegetarian customers

Economic Times

Economic Times · 1y ago

Zomato launches ‘Pure Veg Mode’ for vegetarian customers

Food-delivery platform Zomato has introduced a "Pure Veg Mode" and a "Pure Veg Fleet" option for customers with a strict vegetarian dietary preference. This feature will curate and exclusively display restaurants that serve only vegetarian food, excluding those that offer non-vegetarian options. The move is aimed at catering to the specific demands of vegetarian customers who are particular about how their food is prepared and handled. Zomato is also planning to launch specialized fleets for other customer needs, such as a cake delivery fleet with hydraulic balancers to prevent damage during transportation.

Now, Zomato Launches Order Scheduling Feature

Inc42 · 10m ago

Now, Zomato Launches Order Scheduling Feature

Zomato has launched a new feature that allows users to schedule their food orders up to 2 days in advance, provided the order value is above INR 1,000. This feature is initially available in select cities including Delhi NCR, Bengaluru, and Mumbai, among others, and will be expanded to cover all orders in the future. This move by Zomato follows the recent closure of their intercity delivery service, Legends.

Zomato Rolls Out New Feature For Placing Orders In Groups

Inc42 · 11m ago

Zomato Rolls Out New Feature For Placing Orders In Groups

Zomato has introduced a new feature called "Group Ordering" that allows users to share a link with friends, enabling them to add items to the cart together. The feature is now available on the Zomato app and will be progressively rolled out to all customers. Cofounder Deepinder Goyal made the announcement and highlighted that this update aims to streamline the process of ordering food together.

Zomato introduces new ‘food rescue’ feature to avoid wastage, Deepinder Goyal says ‘cancelled orders will now…’ | Company Business News

Livemint

Livemint · 8m ago

Zomato introduces new ‘food rescue’ feature to avoid wastage, Deepinder Goyal says ‘cancelled orders will now…’ | Company Business News

Food delivery platform Zomato has introduced a new feature called Food Rescue to combat food wastage. The feature offers customers the opportunity to purchase discarded food items at an unbeatable price within a 3 km radius of the delivery partner. Zomato CEO Deepinder Goyal stated that over 400,000 orders are cancelled every month, leading to significant food wastage. The cancelled orders will be made available for a limited time in their original packaging, with restaurant partners receiving compensation for the cancelled order and a portion of the amount paid by the new customer.

Zomato Launches Developer Platform For PoS Partners

Inc42 · 10m ago

Zomato Launches Developer Platform For PoS Partners

Zomato is launching a new developer platform that will allow partners to test their APIs in real-time, reducing development cycles. The platform will provide an integration guide and technical documentation to support scalable product development. This announcement follows Zomato's recent launch of a food expense management platform for businesses and an order scheduling feature on its B2C app.

ETtech Explainer: Why Uber is in hot water over ‘advance tipping’

Economic Times

Economic Times · 1m ago

ETtech Explainer: Why Uber is in hot water over ‘advance tipping’

Uber is facing criticism over its Advance Tip feature, which encourages users to tip drivers before booking to potentially receive faster service. The Indian government, led by union minister Pralhad Joshi, and the Central Consumer Protection Authority (CCPA) have deemed the feature unethical, labeling it an unfair trade practice. Social media users and other ride-hailing apps are also in uproar. Previously, Uber faced scrutiny for alleged pricing disparities based on mobile operating systems.

Uber Eats launches a TikTok-like video feed to boost discovery

TechCrunch · 1y ago

Uber Eats is testing a new short-form video feed feature in select cities. Similar to TikTok, the feed aims to help restaurants showcase their dishes and enable customers to discover new options. The videos, visible in carousels on the app's home screen, provide a virtual "restaurant experience" by showing food preparation and enticing visuals. Uber Eats hopes the new feature will encourage users to try new dishes and support restaurants. Additionally, the company has revamped the Uber Eats Manager software and plans to launch a new app for restaurant managers this summer. Currently, Uber Eats has over one million merchants worldwide.

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