News Post

AI chatbot startup LimeChat launches ecommerce chatbot with Microsoft

Economic Times

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Bengaluru-based AI chatbot startup LimeChat has collaborated with Microsoft to launch an advanced chatbot for ecommerce customer support. The bot boasts high accuracy with an error rate of under 0.1% and leverages Microsoft Azure OpenAI Service. LimeChat's technology aims to offer enhanced, efficient, secure, and personalized customer service experiences while continually refining engagement through dynamic learning. The startup has received funding of $5 million from eight institutional investors and has worked with over 300 brands including Mamaearth and HUL. Early adopters have reported tangible improvements and increased automation rates.

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