🚀 Medial Secures Investment on Shark Tank India - Fueling the Future of Professional Social Networking. 🔥

Startup Showcase

Premium Content

Try our Valuation Calculator →

News on Medial

13 years of making everyday lives easier: How OneAssist prioritises customer needs in the Insurtech industry

YourStory

YourStory · 55y ago

13 years of making everyday lives easier: How OneAssist prioritises customer needs in the Insurtech industry

OneAssist is an Insurtech company that provides protection plans for gadgets and appliances. With a customer-first approach, the company focuses on solving customer problems by offering doorstep convenience, high-quality resolution, and affordable protection plans. They have formed strategic partnerships with retailers, NBFCs, and fintech organizations to establish trust and promote their plans. OneAssist's success can be attributed to its broad sales and distribution network, technology-first approach, excellent customer service, product development, and a strong team. They have pioneered industry innovations such as AI-powered chatbots and claims verification tools. OneAssist aims to continue setting benchmarks in customer experience and Insurtech innovations.

Related News

Where is predictive analytics making the biggest impact?

Inshorts · 2m ago

Where is predictive analytics making the biggest impact?

Predictive analytics is no longer confined to niche use cases. It's now a core part of how industries operate from forecasting sales to streamlining operations. Businesses are using it to anticipate customer needs, reduce risks, and improve decision-making across multiple departments.

Strategies for Women in Business to Deliver Exceptional Client Experiences

StartupTalky

StartupTalky · 1y ago

Strategies for Women in Business to Deliver Exceptional Client Experiences

The article discusses how women possess innate qualities that make them effective leaders in customer experience management. Women often exhibit higher levels of empathy, which is crucial in understanding and fulfilling customer needs. They are also natural facilitators of connectedness, integrating various elements to create positive interactions. Women's diverse perspectives, communication skills, and problem-solving abilities enhance the customer journey. Additionally, women have a significant influence on consumer purchasing decisions, making or influencing 85% of all consumer purchase decisions. The article emphasizes the need to break gender stereotypes and embrace diversity for collective prosperity.

Zomato launches separate fleet for pure vegetarian customers

IndianStartupNews

IndianStartupNews · 1y ago

Zomato launches separate fleet for pure vegetarian customers

Food delivery giant Zomato has launched the 'Pure Veg Fleet' and 'Pure Veg Mode' in response to the dietary preferences of India's large vegetarian population. 'Pure Veg Mode' filters out non-vegetarian restaurants on the Zomato app, making it easier for users to find purely vegetarian options. The 'Pure Veg Fleet' features green delivery boxes and ensures that vegetarian orders are exclusively handled and delivered by a dedicated fleet, preventing any mix-up with non-vegetarian meals. Zomato plans to introduce more specialized fleets to cater to specific customer needs in the future. The announcement has been well-received by netizens.

How Is Artificial Intelligence Adding To The Last Mile Mileage For Logistics Companies

Inc42 · 10m ago

How Is Artificial Intelligence Adding To The Last Mile Mileage For Logistics Companies

Artificial intelligence (AI) is revolutionizing last-mile logistics, where products are delivered to customers, by making it more efficient and customer-oriented. This stage is crucial for customer satisfaction and can be costly and challenging for logistics providers. With the growing popularity of ecommerce, AI innovations are being used to streamline last-mile delivery, improve efficiency, and meet customer demands. AI helps address complexities such as traffic congestion and ensures timely deliveries in urban areas. These advancements are transforming last-mile logistics, making it more responsive to consumer needs.

Jeff Bezos always had one empty chair in all Amazon meetings… THIS is why | Mint

Livemint

Livemint · 9m ago

Jeff Bezos always had one empty chair in all Amazon meetings… THIS is why | Mint

Amazon founder and former CEO Jeff Bezos always ensured that a chair was kept empty during meetings at the company. This chair represented the customer, and its presence aimed to remind employees to prioritize customer needs when making business decisions. Additionally, Bezos instituted the "Two Pizza Rule," which stated that teams should have fewer than ten members to encourage efficient communication and decision-making. Furthermore, Bezos famously banned PowerPoint presentations at Amazon, urging employees to use narrative-based memos instead. These strategies were employed to foster a customer-centric and efficient work environment at the company.

General Atlantic-backed insurtech firm Acko acquires healthtech startup OneCare

Money Control

Money Control · 11m ago

General Atlantic-backed insurtech firm Acko acquires healthtech startup OneCare

Insurtech firm Acko has acquired digital chronic care management company OneCare as part of its strategy to expand into the healthcare segment. The all-cash transaction aims to build a healthcare ecosystem that addresses various aspects of customer health insurance needs. Acko plans to integrate OneCare's capabilities to provide cutting-edge clinical care directly to customers. OneCare offers wearables, data-driven insights, and both physical and virtual care teams. Acko, which entered the retail health insurance segment in 2023 and has previously acquired digital health platform Parentlane, aims to redefine the healthcare landscape for its customers.

Don’t fear AI in war, fear autonomous weapons

Money Control

Money Control · 1y ago

Don’t fear AI in war, fear autonomous weapons

Artificial intelligence (AI) will revolutionize warfare, but whether it will be apocalyptic or evolutionary remains to be seen. AI is already transforming military operations, aiding in data analysis and providing autonomous assistance in areas such as reconnaissance and decision-making. However, the crucial question lies in how much autonomy humans grant to machines in combat. While AI can enhance efficiency and potentially save lives, it should never replace humans in making critical judgments, such as distinguishing between civilians and combatants. The international community should consider implementing safeguards and regulations for the responsible use of AI in military applications.

The Rise Of Gen AI: How Artificial Creativity Is Reshaping Customer Engagement

Inc42 · 1y ago

The Rise Of Gen AI: How Artificial Creativity Is Reshaping Customer Engagement

Gen AI, or Generation AI, is revolutionizing customer engagement and experience. It has the potential to boost India's economy by $1.2 Tn to $1.5 Tn in the next seven years. Gen AI goes beyond automating repetitive tasks and is capable of creating personalized responses to customer queries, resolving customer interactions, and providing intelligent solutions. It helps brands anticipate customer needs and offers tailored recommendations. Gen AI's data analysis abilities provide insights into customer behavior and optimize customer support by promptly resolving issues. It also assists in effective marketing by curating campaigns based on customer data. Overall, Gen AI is transforming customer satisfaction and engagement.

Some CEOs see growing potential for tech acquisitions

Livemint

Livemint · 1y ago

Some CEOs see growing potential for tech acquisitions

Chief executives are increasingly looking to make tech acquisitions as favorable market conditions present good deal-making opportunities. Rising interest rates over the past two years have given companies more leverage in M&A negotiations, making it easier to compete with financial buyers like private-equity firms. Many tech companies are under pressure, making them more open to a sale as they struggle to raise follow-on capital or go public. CEOs see M&A as a way to supplement research and development, acquire talent, and expand their market. However, caution is advised, as many M&A deals fail to meet expectations.

Growth, Innovation, And Challenges: A Glimpse Into India’s InsurTech Landscape

Inc42 · 1y ago

Growth, Innovation, And Challenges: A Glimpse Into India’s InsurTech Landscape

The insurance industry in India is undergoing transformative changes and is expected to grow significantly in the coming years. Insurance penetration in the country is low, but new avenues for sales are emerging alongside traditional channels. InsurTech, or the use of technology in insurance, is playing a crucial role in this transformation. Innovative distribution channels such as contextual insurance, embedded insurance, and bancassurance are reshaping how insurance reaches consumers. There is also a growing focus on sustainability and ESG aspects in the insurance industry. Overall, the future looks promising for the Indian insurance sector, with increased financial security and economic growth anticipated.

Trackers

Active Indian VC’s

OG Capital Email

With a hands-on approach, OG Capital aims to invest in over 20 promising...

Accel Partners Email

Early and growth-stage investments in disruptive technology companies with...

Early-stage venture capital firm investing in technology startups in India. Focus on...

Access All Trackers

Startup Showcase Winners

June 2025

Helping your parents when you are miles away

The Pit Stop Your Cravings Deserve

The next generation E-commerce platform

Enter Ongoing Startup Showcase

Top Users

Trending News on Medial

'We are busy building Bhujia comp ...

JioBlackRock Broking receives SEB ...

Engineer or MBA? Narayana Murthy ...

Download the medial app to read full posts, comements and news.