a space to build • 21d
Sadly, you’re right. Most companies design for profit, not for customers
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The Clueless Company • 1y
Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them. Surprising, right? 🚀 → Your most valuable sales reps are your current satisfied customers. → Retention boosts profitability by 25-95%
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