archives of random i...ย โขย 1d
Sadly, youโre right. Most companies design for profit, not for customers
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The Clueless Companyย โขย 1y
Most SaaS companies spend 90% of their resources trying to acquire new customers, but only 10% on retaining them. Surprising, right? ๐ โ Your most valuable sales reps are your current satisfied customers. โ Retention boosts profitability by 25-95%
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Medialย โขย 1y
Is the customer always right โ๏ธ " Customers are rarely Right " - Mark Cuban This is because it's not the customer who comes up with idea or innovation it's entrepreneur who comes up with them. If thought customers are right then there should not
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