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Ankit Soni

Customer Success | S... • 20h

Hey everyone 👋 With 3+ years in Customer Success, Product Support, and Management, I’m looking for my next challenge in Product Management or as a CSA/CSM. I work at the intersection of customers, data, and products analyzing trends, gathering requirements, and turning insights into actionable plans to maximize impact. From launching features to improving adoption and optimizing processes, I focus on results for both customers and business. Here’s how I work: if a decision negatively impacts customers, I’ll speak up respectfully but firmly. I’m not “yes to everything,” and I’ll question processes to ensure they make sense. I believe in positive workplaces, and if things get toxic, I’ll turn it around with honesty, empathy, and humor. When situations get tough, I sing (don’t worry, it’s good 😅). And yes, if there’s a pizza or burger party, I’ll take an extra slice 🍕 salary can be flexible, food is not. 💌 Email: ankitsoniuma@gmail.com 💌 Open to: Product Management | CS

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