Dynamic Product and Process Manager having comprehensive experience
of almost 3 years in deriving innovation in the Banking and Fin-tech sectors,
al... Read More
Experiences
5 years 5 months
Startup Jobs
May 2022 - Dec 2024
Entrepreneur
Evolved business idea into a successful android ed-tech mobile app by
launching it on Google Play-Store
● Worked on market research, tried to understand it and gathered the
requirements, designed software structure and prepared the road-map
● Created seamless and effortless user experience with well-designed
software and tested the end-to-end process of the app, monitored the
process for future revisions
● Reached 2k plus subscribers with 6k plus downloads in the product
development journey
Fino Payments Bank
Oct 2021 - Mar 2022
Product Manager
Identified & gathered the requirements, defined the strategy, roadmap
and determined the product features and managed the stakeholders
● Worked on documents such as BRD’s, Test cases to develop software
● Tested multiple end-to-end mobile applications, monitored the process.
● Created and designed customer journey on E-NACH product on digital
platform and end to end process of it.
● Revamped the digital account opening process for domestic customers
on mobile application on android and IOS platform
ICICI Bank
Jul 2019 - Oct 2021
Process Manager
Prepared documents such as BRD's, FRD's, User stories, Test cases
and Process notes in developing software and managed stakeholders.
● Worked on technical innovations and implemented changes in the
process as per RBI guidelines also build new processes for different
products, managed the process as well and monitored it with the help
of technology support team.
● Performed UAT and CUG testing in the account opening process also
some different applications and end to end process of different projects
● Developed new strategies, worked on fraud analysis, risk management,
operations management and vendors management
● Created and designed the instant salary accounts opening solution on
mobile app for new employees of the bank and took training sessions
● Worked on different products such as Family Banking, Senior Citizen,
Minor to Major accounts conversion and analysed health check reports
● Activated various channels where customers can request to upgrade
their savings accounts to premium variants
Portfolio
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