Back

Anonymous

Anonymous 2

Hey I am on Medial • 2d

This hits hard. I've watched companies fire entire support teams to replace them with chatbots, then act surprised when customer satisfaction tanks. There's something irreplaceable about a human who can understand context, show empathy, and actually solve complex problems instead of just following decision trees. "Human support" is already a luxury - most companies have made it nearly impossible to reach a real person.

Reply
1

More like this

Recommendations from Medial

Purushotham Dharmavaram

 • 

Self Employed • 6m

AI will never replace human capabilities Like empathy, leadership, and creativity remain irreplaceable - Infosys co-founder Nilekani

Reply
3

Manjunath

Your Customers, Our ... • 6m

The Future of Customer Support: Human vs AI? As customers, we've all had our share of interactions with customer support agents. But have you ever wondered whether you'd prefer to speak with a real person or an AI-powered chatbot? Cast your vote!

See More
Reply
2

Shubham Shrivastava

Let's make the chang... • 12d

In business and tech, AI is no longer a futuristic concept but a driving force. Companies are leveraging it for everything from hyper-automation to enhancing customer experiences with advanced chatbots. The focus is shifting to "agentic AI"—autonomou

See More
Reply
1
Image Description
Image Description

Hemant Prajapati

 • 

Techsaga Corporations • 11m

AI Tools for Enhancing Customer Support 🚀 . AI tools are revolutionizing customer support by providing faster, more efficient, and personalized service. Here are some top AI tools that can help enhance your customer support experience: 1. Zendesk

See More
4 Replies
20
26
Image Description
Image Description

Mehul Fanawala

 • 

The Clueless Company • 2d

I saw something in a pricing plan recently that stopped me mid-scroll. Not “AI-powered.” Not “24/7 chat.” Not “smart assistant.” It simply said: Human support In a world where every other product is bragging about being AI-driven, this one quietly

See More
5 Replies
1
20
1
Image Description

Akash

Bring Startup revolu... • 3m

Hello everyone I have an startup idea focused on AI-powered calling assistance, where customer queries and issues can be efficiently handled by an intelligent AI calling system. The goal is to automate customer support, reduce wait times, and potent

See More
1 Reply
1
Image Description

techorate

Let's decorate your ... • 7m

Did You Know? 🤔 AI is reshaping the technical support industry by not only improving efficiency but also creating new career opportunities! 🌟 By 2025, AI is expected to generate 58 million new jobs, many of which will focus on specialized roles tha

See More
1 Reply
7

Akash Jitendra Shimpi

A mind for science, ... • 3m

Hi, I’m Akash. I’m a 17-year-old student, aspiring scientist, and future entrepreneur with a vision to create meaningful change in the world. I believe in living with purpose, discipline, and empathy. My journey is driven by a deep curiosity for sci

See More
Reply
3
Image Description
Image Description

Pranav MD

CHAMA 🗿 • 1y

Hey, My name is Pranav and this is my idea 💡 plz read and review it thank you.. One area of frustration for businesses is the manual process of handling customer inquiries and support tickets. An AI-powered B2B startup could develop a chatbot platfo

See More
9 Replies
5
15
Image Description
Image Description

Havish Gupta

Figuring Out • 1y

Unique Startup Stories (10/20) Meet skit.ai, a SaaS startup you know nothing about! What it Does? It is an ai Startup which is helping companies automate their customer support. It was founded in 2016 by Sourabh Gupta. And the best part about it is

See More
11 Replies
1
18

Download the medial app to read full posts, comements and news.