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Mehul Fanawala

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The Clueless Company • 2d

I saw something in a pricing plan recently that stopped me mid-scroll. Not “AI-powered.” Not “24/7 chat.” Not “smart assistant.” It simply said: Human support In a world where every other product is bragging about being AI-driven, this one quietly highlighted the thing most of us actually want when things go wrong: a real human being on the other side. Think about it, how many times have you felt the frustration of getting stuck in an endless chatbot loop, only to scream internally, “Can I please just talk to a person?” That one little phrase wasn’t just copy. It was empathy. It was an understanding of what people *really* value when they need help. AI is powerful. No denying that. But sometimes, the best “feature” you can offer isn’t more automation, it’s more humanity. And maybe that’s the edge companies will need in the future: not being smarter than AI, but being more human than competitors. What do you think, will “human support” become the next premium feature?

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