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Rishi Chavan

Inquisitiveย โ€ขย 1m

Ola & Uber strike drama in my area lately ๐Ÿšจ Faced it twice this week and itโ€™s honestly frustrating. First time โ€” booked an Ola, ride got accepted, and instantly the driver called saying thereโ€™s a strike going on and theyโ€™re not accepting rides from the app. He offered to take me but at a higher fare per km. I said no, told him to cancel... ended up booking Rapido instead. Cab came without any drama. No strike talk. Smooth. Next day โ€” grandparents had to catch a train so I booked an Ola again (thinking maybe it was a one-time issue). Different driver, same story. Strike, higher fare, "cancel it from your end please." This time I had to agree because it was urgent. But guess what โ€” Ola charged me โ‚น50 cancellation fee. Like seriously? Iโ€™m the one being forced to bend, and I still get charged? Tried deleting my Ola account out of frustration, and now theyโ€™re saying I can't until thereโ€™s โ€œno pending action.โ€ Great. I'm planning to raise a proper grievance now โ€” I have the call recordings too. Because this isn't just a bad experience, itโ€™s borderline manipulation. All I can say is โ€” Rapido has won both riders' and customersโ€™ trust. Meanwhile Ola & Uber seem to be losing both sides โ€” customers AND their own drivers are turning their back on them. Makes me wonder โ€” are Ola & Uber even aware this is happening? Or are they just watching it burn silently?

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