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Rohan Saha

Founder - Burn Inves... • 3d

Let’s rate some discount brokers today — just for fun. Over the years, I’ve opened and used accounts with pretty much all the major discount brokers out there Groww, Zerodha, Dhan, Fyers, and a few others. Some of them really impressed me, others were disappointing, and a few were just okay. For me personally, customer support matters a lot more than anything else. After that, it’s about the user experience how smooth and simple the platform feels. Based on my own experience, my top 3 picks would be Groww, Zerodha, and Dhan. 🔹 Zerodha Zerodha used to be amazing back when it was pretty much the only real player in the discount broking space. It’s still decent, but I feel like it’s not keeping up with the newer platforms. The biggest issue? Customer support. Especially for people who prefer Hindi or other Indian languages, getting help can be frustrating. Also, it’s a bit on the expensive side now, compared to the competition. Overall, I’d rate Zerodha 5 out of 10 not terrible, but nowhere near what it used to be. 🔹 Dhan Dhan feels like it was designed to be a cheaper alternative to Zerodha and in many ways, it is. There’s no account opening fee, no AMC, and it’s pretty user friendly. But while most brokers offer instant withdrawals up to ₹1 lakh, Dhan doesn’t. They claim to have fast withdrawal, but in reality, it works more like a regular process. What really bothers me is the customer support honestly, it’s been bad. A lot of times, they don’t even pick up calls. That said, I’ve noticed they’re trying to improve. So for now, I’d give Dhan a 6 out of 10 it’s got potential, but needs work. 🔹 Groww Groww stands out, mainly because of its top-notch customer support. You can talk to them in any language, through calls or even text, and they actually respond that’s a big deal. The app interface is clean and beginner friendly. Earlier they had a few tech glitches, but lately things seem pretty solid. There is only one small issue I’ve noticed in their mutual fund section: Let’s say you bought ₹10,000 worth of a fund, and then sold ₹5,000. Sometimes, even after the money is credited to your bank account, the app still shows ₹10,000 for a few days. It’s a bit confusing, but if you report it, they fix it pretty fast. So, no major complaints just a little hiccup in portfolio tracking. I’m sure they’ll sort that out too. I’d happily give Groww an 8 out of 10 solid choice overall.

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