Instant Cashback? More Like Instant Disappointment. Iโve had enough of companies throwing around the term โinstant cashbackโ like itโs a guaranteed benefit โ when in reality, it often feels like a trap. I recently used Mobikwik to make a payment after seeing an attractive cashback offer. Everything looked legit โ the offer was right there, I applied the coupon, and completed the transaction. But the cashback? Never came. So I tried to raise a complaint. Thatโs when things got even worse. The appโs customer support section is a maze. Itโs almost like they donโt want you to reach out. And even if you somehow manage to submit a ticket, thereโs no proper response. On top of that, many of these cashback offers are vaguely worded or come with fine print that isnโt shown upfront. Most users, like me, go ahead thinking the coupon applies โ only to be told later, โSorry, this transaction wasnโt eligible.โ Seriously? And hereโs another problem โ thereโs no proof that the coupon was even applied once the transaction is done. The bill just says โPaid Onlineโ โ it doesnโt mention the app used or the offer applied. Any proof that you saw or applied a coupon is only visible before the payment. And letโs be honest โ how many of us take screenshots every time? If companies canโt ensure clarity, transparency, and actual support, they shouldnโt be running these promotions at all. At the very least, donโt promise what you canโt deliver. Weโre not just users โ weโre customers. And we deserve better.
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