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Saket Sambhav
ย โขย
ADJUVA LEGALยฎย โขย 21h
Time for another reveal - this is the 5th one, probably Simplicity is a Superpower! โจ (Especially in Complex Services) We often get caught up in industry jargon/lingo and complicated features, thinking it makes us sound smart. But when I reflect on what truly resonates with clients and makes them feel understood (especially in complex fields like legal, finance, or tech), it always comes back to Pure Simplicity! ๐ฏ It's about consciously making things easier for people: ๐ฃ๏ธ Plain Language: Cutting out the confusing jargon. This means explaining concepts clearly, like you're talking to an intelligent friend who just isn't an expert in your specific field. ๐บ๏ธ Easy Processes: Designing steps that are intuitive, straightforward, and don't require a user manual or a PhD to navigate. Every click should feel logical. โ Clear Communication: Making sure people understand what's happening at each stage, what they need to do next, and what they can expect. No guesswork! It actually takes a lot more effort and deep understanding to make complex things feel simple for the end-user! For example, on our Adjuva Legal site, for services like guiding someone through a mutual divorce petition, we've really focused on breaking down the information into clear steps, using straightforward language in our forms and explanations, and making the whole process as stress-free as possible. The goal is always to reduce their burden, not add to it. That clarity and ease-of-use often is the core value we deliver, far more than any flashy feature. Where have you found that simplifying things โ a process, a product, your communication โ made the biggest positive difference for your users or your startup? I'd love to hear! P.S. Fun fact (and a bit of a classic founder reality!): I ended up designing the Adjuva Legal site and many of its pages, completely myself. This was after our first designer/developer vanished, and the second one... well, let's just say our visions didn't quite align and it got super frustrating! ๐ So, if you ever spot areas for even more simplicity, I'm always learning and all ears! Example link attached.
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