Founder, HR and Ops lead - 10 critical KPIs that give you a real pulse on your team: 1) Headcount – How many people are actively working? 2) FTE (Full Time Equivalent) – Not all hours are equal. 3) Turnover Rate – How fast are people leaving? 4) Natural Attrition – Planned exits, not surprises. 5) Capacity – Total hours available to get work done. 6) Capacity Increase Flexibility – Can you scale without new hires? 7) Capacity Decrease Flexibility – Can you scale down without layoffs? 8) Noria Effect – Cost impact of hiring vs. departures. 9) Absenteeism – Time lost due to illness. 10) Time to Fill – How long to hire? Track these KPIs = Make smarter team decisions. Save this. Share with your team. Or revisit before your next hire.
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