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Anonymous

Hey I am on Medial • 1m

so I have a question, I heard that in many online e commerce buisnesses , the common problem that every person faces is order returns . so can it be resolved if we make a application then sell on it , and there will be this clause that , the customer can't cancel the order until it has reached them and if they do , they still have to pay the delivery charges. And we will have a good customer support team that will be active , if any of the customer wants to return the order , they have to specify the faults in it . I saw many customers ordering stuff and then cancelling without reason just to create problems for merchants . I wanna know if this method would reduce this problem a little or not ? if no then is there any way to reduce this problem

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