Zepto has launched a 10-minute instant exchange and return service for select products.
Customers can inspect items at delivery and request an exchange or return instantly with required proof via the app.
This move aims to improve customer conven
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Havish Gupta
Stealth • 1m
That's great. Since all app are almost similar now, the one who got the best Customer experience and customer service would lead the qcom industry
Zepto and other QCom platforms are now going all in.
So remember that mainly in 2022-23, all the QCom platforms were offering incredible deals and huge discounts on grocery items. Then once we were habituated to QCom, they removed all the discounts
Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What
Customer at a coffee shop: My latte is cold.
Barista: Sorry about that. Let me remake it for you right away.
Customer leaves with a smile.
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We often think about customer service as a department. It’s not. It's an attitude.
1. Own the proble
planning to start Travel agency to curate different travel experience to customers using AI and good customer service.
need help to launch the startup
2 replies4 likes
Kirti
Stealth • 1m
I have been from the shipping sector since 2008, and I have strong experience in this industry. I need financial support around 6 CR for my new project.
7 replies3 likes
Kimiko
Stealth • 9d
A conglomerate that aims to lead and celebrate all the industry possible.
0 replies6 likes
Dr Bappa Dittya Saha
Stealth • 10m
I'm building -
Zomato for X industry
Oyo for H industry
Ola for Z industry
AI for xyx
Block chain based xzz service
Stop the gibberish!
Learn your industry
Ask your customer
Then build anything
Startup isn't limited to a dorm room!
Get out of
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17 replies18 likes
Havish Gupta
Stealth • 2m
Share the story of how you got your first Customer!
