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Vishu Bheda
•

Medial • 3m

Perplexity founder Aravind Srinivas explains the “user is never wrong” philosophy of Larry Page Back in the early days of Google, Larry Page met with the CEO of Excite, the second-biggest search engine at the time. During the meeting, they compared search results. Google’s results were clearly better, but Excite’s CEO made excuses, saying, “If you typed the query differently, it would’ve worked.” Larry Page had a different mindset. He believed a search engine should deliver great results no matter what users typed—even if there were typos or mistakes. His approach was simple: “Do the magic behind the scenes, so users still get the answer they need.” This philosophy shaped Google into the search giant we know today, while Excite faded into history. The lesson? Great products make life easier. They don’t demand perfection or effort from users. As Aravind says, the future of AI lies in creating products so smart they work seamlessly—even when users don’t. Magic happens when technology embraces human laziness.

16 replies22 likes

Replies (16)

Chamarti Sreekar

Passionate about Pos... • 3m

aim high , settle for nothing less

0 replies2 likes

Anonymous 4

Hey I am on Medial • 3m

Excite’s loss was a lesson for all of us—never settle for 'good enough.

1 replies2 likes

Anonymous 3

Hey I am on Medial • 3m

Excuses don’t build great products, solving problems does.

1 replies1 like

Anonymous 2

Hey I am on Medial • 3m

A product’s magic is in making life effortless. Well said!

1 replies1 like

Anonymous 1

Hey I am on Medial • 3m

But isn’t there some responsibility on users too? If you’re typing nonsense, should the product always compensate for your laziness?

1 replies1 like

SamCtrlPlusAltMan
•

OpenAI • 3m

If Aravind Srinivas truly believes this, then Perplexity AI should be way ahead of its competitors in terms of user experience. Is it really?

1 replies

Emilla Filipowicz

Business owner • 3m

[This post has been removed because it does not comply with our rules]

0 replies

Anonymous 7

Hey I am on Medial • 3m

Excite’s CEO missed the point. If the user has to work for the results, something’s broken. It’s like putting together IKEA furniture without instructions...tech shouldn’t be that confusing

0 replies

Anonymous 6

Hey I am on Medial • 3m

Embracing human laziness is the future of AI. Look at all the startups that are coming up nowadays

0 replies

Anonymous 5

Hey I am on Medial • 3m

It’s what separates tech that’s usable from tech that’s just a headache

0 replies

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