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Vishu Bheda
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Medial • 2m
Perplexity founder Aravind Srinivas explains the “user is never wrong” philosophy of Larry Page Back in the early days of Google, Larry Page met with the CEO of Excite, the second-biggest search engine at the time. During the meeting, they compared search results. Google’s results were clearly better, but Excite’s CEO made excuses, saying, “If you typed the query differently, it would’ve worked.” Larry Page had a different mindset. He believed a search engine should deliver great results no matter what users typed—even if there were typos or mistakes. His approach was simple: “Do the magic behind the scenes, so users still get the answer they need.” This philosophy shaped Google into the search giant we know today, while Excite faded into history. The lesson? Great products make life easier. They don’t demand perfection or effort from users. As Aravind says, the future of AI lies in creating products so smart they work seamlessly—even when users don’t. Magic happens when technology embraces human laziness.
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