The backbone of all quick commerce and food delivery services are the delivery partners. They work long hours, ride through heavy traffic, rain, and heat, just to get our orders to us on time. But the truth is, most of them are paid far too little fo
I think its time for the conversation to shift from just focusing on the customer experience to also valuing the experience of the workers who make it all possible
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biswa
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Took 18 hours to shift from serveless on hono with cloud flare workers to express monolithic.
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“the customer is always right”
not during my shift
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Check out my latest blog on 'Embracing AI as a Catalyst for Opportunity.' Let's shift the conversation from fear to possibility. Read it here
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"Customer Retention" isn't just a strategy.
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May i know the forums/websites where we can find the Workshops, meetings, cohorts and discussion forums related to Customer Success and Customer experience in Bangalore.
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Mahendra Lochhab
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The corporate gifting industry in India is growing at a rate of more than 200% annually. This is a positive sign that the corporate world is valuing its employees as family
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LavaKumar Kondipati
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Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What
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Pradip Mondal
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Anyone who join me here in laundary business ,providing same day service with reasonable price ,firstly I want to start in small scale for getting customer experience
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Saurabh Kumar
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problem - some small contractors, who have work to complete can't get consistent workers skilled, semi skilled,non skilled.
solution - a app based platform which will allow them to search local workers with minimum fees