The XY Problem
Originally a concept in programming and customer service, the XY problem happens when someone asks for help with a specific solution (X) they've chosen rather than articulating the actual problem (Y) they're trying to solve.
Eg - Buy
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Anonymous 3
Hey I am on MedialĀ ā¢Ā 3m
Shiny tools donāt solve dull problems. Focus on need over novelty, and youāll save both money and sanity and not fall into the FOMO trap
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The XY Problem
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