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The XY Problem Originally a concept in programming and customer service, the XY problem happens when someone asks for help with a specific solution (X) they've chosen rather than articulating the actual problem (Y) they're trying to solve. Eg - Buy

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Anonymous

Anonymous 3

Hey I am on MedialĀ ā€¢Ā 3m

Shiny tools donā€™t solve dull problems. Focus on need over novelty, and youā€™ll save both money and sanity and not fall into the FOMO trap

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