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Hello, I am new to this platform and would like some suggestions regarding my father’s business. He has been running a grocery store in our town for the past 25 years. A significant portion of our customers rely on credit-based purchases. However, ov

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CA Yugesh

Chartered Accountant... • 3m

According to me first you have Identify Probable reasons for decline: - Internal Factors: Any issue in the shop's operation such as product availability, pricing, cleanliness, or customer service. - External Factors (Competition): Better pricing, Variety of products, or additional services (e.g., delivery, discounts, loyalty programs) - Changing Customer Preferences: As how consumer behaviors have shifted over the year like online orders, Home delivery, Online payments Once you identify the issue, try to bring action plan and monitor it.

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