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Ankit Sharma

Be Creative, Stay In...ย โ€ขย 10m

Survey it self is a wrong approach. People won't do right thing without any reward. If main focus of a restaurant is on growth and addressing the problems the customer should be offered some kind of incentive like a discount coupon or any free dish like sweets on every reasonable mistakes and problems they can point at. The survey is absolutely useless if all they get is complements.

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