Mercado Libre has introduced Verdi, an AI development platform utilizing GPT-4o, designed to enhance customer service and streamline operations. Verdi automates tasks such as customer dispute mediation, handling 10% of cases autonomously, potentially saving $450 million annually. The platform integrates seamlessly into Mercado Libre's existing infrastructure, enabling developers to create applications efficiently. Verdi's capabilities extend to logistics, aiming to improve shipping speed and reduce delays. your views on this ?
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