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the complaint from the customer was a nail in the coffin. He must be enduring pain from a long time.
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โ ๏ธ Types of Functional Pains in Customer Experience Customers face different challenges when using a product or service: ๐ฐ Financial Pain โ Too expensive, seeking cost reduction. โณ Productivity Pain โ Wasting too much time, needing efficiency. ๐
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๐ 10 CEO KPIs Every Business Leader Must Track! ๐๐ผ Running a business? These 10 Key Performance Indicators (KPIs) will help you stay ahead! ๐ฅ ๐ Financial Performance: โ Revenue Growth โ How fast are you growing? ๐ โ Gross & Net Profit Margin โ
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I just finished reading The Diary of a CEO by Steven Bartlett, and I must say-it's one of the best books I've read!๐ The way he breaks down the mindset needed to be a CEO or founder is powerful.๐ก The marketing techniques he shares, especially from
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From โน30 crore in a day to bankruptcy โ the rise and fall of Big Bazaar 2001 โ the year India witnessed a retail revolution. Big Bazaarโs first store opened and made โน30 crore on the first day itself. The tagline? โSabse Sasta, Sabse Best.โ The r
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red bus like a platform for hair salon appointment it's a really a problem or not? Customer Pain Points: - Long wait times at salons due to unplanned visits. Difficulty finding trusted barbers or stylists with available slots. - Inconvenience of
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Some brokers in India act like they are above SEBI and the law but the moment a customer files a complaint with SEBI they start playing the victim card pretending they had no idea what was going on. Why donโt they just talk to the customer upfront an
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