Post on Medial

With all the customer complaints and shitty service, I doubt this will happen. Weird part is the founders silence on the shitty customer service.

Is customer care service is one of the most important think in business??

People's saying that AI will takeover the jobs and blah, blah, blah.... But from my pov, as per my experience AI is worst for development or coding. Only 2-3 paid softwares are better all others are worst. . The ChatGPT is most worst. In my pov tbe b

Is there any customer service chat platform which can not just chat with customer with the provided knowledge base, but also can query the database to fetch meaning ful information autonomously without any human interruption?

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the proble

"The goal of a company is to have customer service that is not just the best but legendary." ~ Sam Walton

Branding is the key!! Many founders just call themselves as a brand or term their product/service as a brand. But it is not what you say, it is what your 'CUSTOMER' says about you.

Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What

Day 4 - Tell your Worst founder. The founder with most mentions, likes and support will win every day. Also This is for indian startups and entrepreneurs

Which is the worst company among all-