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Startup & Poor customer service ! 5 Points to address - Interact & check customer expectation - Train your team - Plan for service delivery - Address customer concerns promptly - Set a grievance address mechanisms - Monitor

With all the customer complaints and shitty service, I doubt this will happen. Weird part is the founders silence on the shitty customer service.

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the proble

Is customer care service is one of the most important think in business??

Which mobile backend service is good..??

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Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What

"The goal of a company is to have customer service that is not just the best but legendary." ~ Sam Walton

Is an App based on Tiffin service good idea for startup?

Is there any customer service chat platform which can not just chat with customer with the provided knowledge base, but also can query the database to fetch meaning ful information autonomously without any human interruption?