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Josh

Hey I am on Medial • 1y

Any Retailers or physical shop owners here? Can you tell how you get feedback from customers?

Varun Bhambhani

 • 

Medial • 1y

I used to own few shops in the past - Pet food and accessories shop - Mobile/Money Transfer/Recharge - Cybercafe / gaming cafe And had few investments in restaurants as well. What do you want to know exactly?

Josh

Hey I am on Medial • 1y

What tools you use to get feedback from customers? Traditional pen & paper or you use some tech tools?

Varun Bhambhani

 • 

Medial • 1y

Well these shops were operative before these tech tools were famous but I had coded my own tools in Visual Basic to take a note of the customer db, print invoices, reminders and book keeping.

Josh

Hey I am on Medial • 1y

Whoa man, that's insane you coded it yourself. Kudos to you. Do you think people would buy such tools to get feedback from customer? Like a kiosk setup

Varun Bhambhani

 • 

Medial • 1y

I truely believe that there is indeed a need of a “Square” alternative in India that caters to the retail traders but many have tried and failed - Quality - Pricing - Ease to onboard - Seemless usage - Adaptibility (Change of the traditional mindset

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Josh

Hey I am on Medial • 1y

Thanks for the input! Really appreciate it man.

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