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Yogesh Jamdade

..... • 1y

Indian AI startups: Uniphore Technologies Industry: Conversational Service Automation (CSA) Funding: Total funding raised: Over $658 million across 13 rounds (as of June 20, 2024) Largest funding round: Series E in January 2022 for $400 million, led by New Enterprise Associates (NEA) with a valuation of $2.5 billion Location: Headquarters in Chennai, India with an office in Palo Alto, California, USA Focus:Uniphore uses artificial intelligence (AI) to analyze customer conversations across various channels (voice, chat, etc.) They offer solutions for: Improving customer service agent performance Gaining insights from customer interactions Automating repetitive tasks

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