Day 1 of knowing business strategy that all the business controller must used to grow their business •Cross-selling Cross-selling is a sales technique used to encourage customers to purchase additional products or services that complement or enhance the primary product they are buying. For example, if a customer buys a laptop, a salesperson might suggest additional items like a laptop case, an extended warranty, or software packages. Cross-selling can occur in various settings, including retail stores, online shopping platforms, and service-based industries. It aims to improve customer satisfaction by providing a more comprehensive solution while also boosting the seller's revenue.
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