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Rajan Paswan

Stealth • 4m

Toyota's Effective Use of Root Cause Analysis!! Problem: In the 1930s, Toyota faced significant production delays due to frequent machine breakdowns. These interruptions hampered their manufacturing efficiency and threatened their overall productivity. Toyota used the "5 Whys" technique: 1. Why is there a delay in production? - A machine has broken down. 2. Why did the machine break down? - The machine was not properly maintained. 3. Why was the machine not maintained properly? - There was no regular maintenance schedule. 4. Why was there no maintenance schedule? - The importance of a maintenance schedule was not recognized. 5. Why was the importance not recognized? - There was a lack of communication and oversight regarding maintenance protocols. Solution: Toyota implemented a regular maintenance schedule for their machine. This measure ensured that machinery received timely check-ups and servicing.

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