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What are the biggest challenges or pain points you currently experience as an e-commerce platform, especially in areas like customer acquisition, logistics, user experience, cart abandonment etc ..?"

No matter how interactive, beautifull, best , bla bla is your app UI. Sales r highly dependent your core product & it's experience. UI doesn't give experience to customer, sales does! (Thoughts invoked via CRED & it's struggling story)

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the proble

Let's create a situation: If I am your customer and I criticized your product and company based on my experience, how would you react? What if I also insulted your family and you ?

Engaging customer

Hey! Looking for Co-founder / investor for intra - City Delivery Service business in Mumbai. There are many intra city delivery service in Mumbai but none of them provide customer 100% personalized experience as they need.

postgen is just one customer away from hitting the first ten customer marks 🥺

Urgent Hiring! Our client (a leading clothing manufacturer) seeks experienced customer service representatives. Responsibilities: - Handle customer inquiries/orders/issues - Resolve complaints - Upsell/cross-sell to increase average order value -

reviews enhances customer loyalty

Startup & Poor customer service ! 5 Points to address - Interact & check customer expectation - Train your team - Plan for service delivery - Address customer concerns promptly - Set a grievance address mechanisms - Monitor