Let's play a buisness game šÆ
Two kirana stores in front of each other with neck to neck, tight hands competition.
Which strategy will boost any one's business?
Both are self sufficient to do anything but any one can lack in one thing.
Hint- One wor
What are the biggest challenges or pain points you currently experience as an e-commerce platform, especially in areas like customer acquisition, logistics, user experience, cart abandonment etc ..?"
5 replies5 likes
Sunil Huvanna
StealthĀ ā¢Ā 6m
No matter how interactive, beautifull, best , bla bla is your app UI. Sales r highly dependent your core product & it's experience.
UI doesn't give experience to customer, sales does!
(Thoughts invoked via CRED & it's struggling story)
9 replies17 likes
Mehul Fanawala
Ā ā¢Ā
The Clueless CompanyĀ ā¢Ā 4m
Customer at a coffee shop: My latte is cold.
Barista: Sorry about that. Let me remake it for you right away.
Customer leaves with a smile.
---
We often think about customer service as a department. Itās not. It's an attitude.
1.ā ā Own the proble
Let's create a situation: If I am your customer and I criticized your product and company based on my experience, how would you react? What if I also insulted your family and you ?
16 replies13 likes
Mehul Fanawala
Ā ā¢Ā
The Clueless CompanyĀ ā¢Ā 4m
postgen is just one customer away from hitting the first ten customer marks š„ŗ
8 replies12 likes
Shahzad Shaikh
StealthĀ ā¢Ā 2m
Hey! Looking for Co-founder / investor for intra - City Delivery Service business in Mumbai.
There are many intra city delivery service in Mumbai but none of them provide customer 100% personalized experience as they need.
5 replies1 like
KRISHNA WADALKAR
StealthĀ ā¢Ā 29d
reviews enhances customer loyalty
1 replies3 likes
Sujit Kanti Chakma
StealthĀ ā¢Ā 4d
Urgent Hiring!
Our client (a leading clothing manufacturer) seeks experienced customer service representatives.
Responsibilities:
- Handle customer inquiries/orders/issues
- Resolve complaints
- Upsell/cross-sell to increase average order value
-
See More
0 replies4 likes
Shuvodip Ray
Ā ā¢Ā
YouTubeĀ ā¢Ā 6m
Startup & Poor customer service !
5 Points to address
- Interact & check customer expectation
- Train your team
- Plan for service delivery
- Address customer concerns promptly
- Set a grievance address mechanisms
- Monitor