Let's play a buisness game 🎯
Two kirana stores in front of each other with neck to neck, tight hands competition.
Which strategy will boost any one's business?
Both are self sufficient to do anything but any one can lack in one thing.
Hint- One wor
No matter how interactive, beautifull, best , bla bla is your app UI. Sales r highly dependent your core product & it's experience.
UI doesn't give experience to customer, sales does!
(Thoughts invoked via CRED & it's struggling story)
9 replies17 likes
Mehul Fanawala
•
The Clueless Company • 3m
Customer at a coffee shop: My latte is cold.
Barista: Sorry about that. Let me remake it for you right away.
Customer leaves with a smile.
---
We often think about customer service as a department. It’s not. It's an attitude.
1. Own the proble
Let's create a situation: If I am your customer and I criticized your product and company based on my experience, how would you react? What if I also insulted your family and you ?
16 replies13 likes
Mehul Fanawala
•
The Clueless Company • 3m
postgen is just one customer away from hitting the first ten customer marks 🥺
8 replies12 likes
Shahzad Shaikh
Stealth • 1m
Hey! Looking for Co-founder / investor for intra - City Delivery Service business in Mumbai.
There are many intra city delivery service in Mumbai but none of them provide customer 100% personalized experience as they need.
5 replies1 like
Shuvodip Ray
•
YouTube • 5m
Startup & Poor customer service !
5 Points to address
- Interact & check customer expectation
- Train your team
- Plan for service delivery
- Address customer concerns promptly
- Set a grievance address mechanisms
- Monitor
0 replies4 likes
Aditya Avhad
•
UrbanWrk • 7m
End of customer care jobs ?
5 replies9 likes
Sadashiva
Stealth • 4m
how to increase customer stickiness
1 replies2 likes
Hgc
Stealth • 6m
Here are some facts about consumer behaviour
👉 89% of shoppers do research online before making a purchase.
👉Limited availability of a certain product can create an obsession amongst consumers.
👉A customer who has a good experience will tell