Zappos – “Selling Shoes… Without Any Inventory”
Tony Hsieh wanted to sell shoes online — people laughed.
He didn’t even own stock at first. He just photographed shoes at stores, listed them online, and went back to buy them if anyone ordered.
It wo
Amazon Pay goes beast mode!
Amazon just pumped ₹350 Cr into its India payments arm to fight the UPI war.
Even with a drop to 8th place, they’re not backing down—PhonePe & GPay, better keep an eye out!
Customer Service Moat: Exceptional support that builds loyalty. Companies like Zappos, Amazon and Apple retain customers by providing outstanding service experiences
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