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Swiggy follows Zomato, hikes platform fee by 17% to Rs 17.58

EntrackrEntrackr · 18h ago
Swiggy follows Zomato, hikes platform fee by 17% to Rs 17.58
Medial

Swiggy follows Zomato, hikes platform fee by 17% to Rs 17.58 Following a 19% hike in platform fees by Zomato last week, rival food delivery giant Swiggy has also raised its platform fee from Rs 14.99 to Rs 17.58, reflecting a 17% increase, as both players continue to focus on improving margins amid intensifying competition. Importantly, Swiggy’s platform fee per order is inclusive of GST, while Zomato charges its fee excluding GST. On a comparable basis, both platforms’ fees stand at a similar level of around Rs 17.58 per order. The platform fee is a fixed charge applied to every order, in addition to delivery charges and taxes. Earlier in September 2025, Swiggy raised its platform fee from Rs 12 to Rs 15. Around the same time, Zomato increased its fee from Rs 10 to Rs 12, before later revising it to Rs 12.5. Food is becoming more expensive for customers as Zomato and Swiggy continue to expand their revenue streams and improve margins. The move reflects a broader push by food delivery platforms to balance growth with profitability, as they increasingly add fees beyond restaurant commissions and delivery charges to boost per order contribution margins. Swiggy introduced a platform fee of Rs 2 in April 2023 and has steadily raised it to Rs 17.58, aligning with its focus on improving unit economics. In Q3 FY26, Bengaluru-based Swiggy reported a 54% year-on-year growth in operating revenue, which rose to Rs 6,148 crore from Rs 3,993 crore in Q3 FY25. However, its losses also widened to Rs 1,056 crore during the quarter. As of 12:34 PM today, Swiggy’s shares were trading at around Rs 280 apiece, down about 33% from its listing price of Rs 420 in November 2024. The company’s current market capitalization stands at approximately Rs 77,372 crore ($8.2 billion).

Zomato hikes platform fee for users to Rs 5; pauses intercity deliveries

Economic TimesEconomic Times · 1y ago
Zomato hikes platform fee for users to Rs 5; pauses intercity deliveries
Medial

Food delivery platform Zomato has increased its platform fee for customers by 25% to Rs 5 per order, effective April 20. The fee increase, applicable in key markets including Delhi, Bengaluru, Mumbai, and Hyderabad, is expected to boost the company's earnings. Zomato's rival, Swiggy, already charges Rs 5 as a platform fee on food delivery orders. Zomato's platform fee is in addition to the delivery charge, but it is waived for Zomato Gold loyalty programme members. The fee was initially introduced in August 2023 at Rs 2 per order and was increased to Rs 4 earlier this year. The intercity delivery service, Legends, has been temporarily suspended by Zomato due to low consumer traction and legal issues.

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