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Zomato rival Swiggy launches Swiggy Photoshoot for restaurants

IndianStartupNews

IndianStartupNews · 1y ago

Zomato rival Swiggy launches Swiggy Photoshoot for restaurants

Swiggy, a leading Indian food delivery company, has introduced a new feature called 'Photoshoot' that utilizes artificial intelligence (AI) to assist restaurants in capturing better menu photos. With this tool, restaurant owners can use their smartphones to snap pictures of their dishes through the Swiggy Owner app. The AI checks and improves the quality of the photos, eliminating the need for professional photographers. Swiggy claims that good menu photos can significantly increase orders, and about 10,000 restaurants have already started using this AI tool in the first month. Swiggy has been actively incorporating AI across its platform to enhance user experience and support restaurant growth.

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Swiggy enables Rs 450 crore in disbursals through restaurant financing programme

Economic Times

Economic Times · 1y ago

Swiggy enables Rs 450 crore in disbursals through restaurant financing programme

Online food delivery platform Swiggy has disbursed over Rs 450 crore to more than 8,000 restaurants since 2017 through its financing programme. The programme allows restaurants to access financial products such as term loans and credit lines from lending firms. Swiggy is in a fierce competition with rival Zomato for market share in the food delivery industry and is also eyeing a public listing.

Swiggy to charge restaurants collection fee

YourStory

YourStory · 1y ago

Swiggy to charge restaurants collection fee

After Zomato, food and grocery delivery platform Swiggy is now set to charge restaurants a collection fee of 2% on all orders to facilitate online payments from customers on the platform. The fee will be implemented from December 20. Swiggy's move comes nearly four to five years after rival Zomato introduced a payment gateway fee.

Zomato launches platform to offer hiring and regulatory services to restaurants

Economic Times

Economic Times · 1y ago

Zomato launches platform to offer hiring and regulatory services to restaurants

Zomato has launched the Restaurant Services Hub, a platform that provides restaurant partners with services such as staff hiring and regulatory compliance. The program, which was piloted for six months and has already been used by over 3,200 restaurants, is now available for all restaurants in India. Zomato plans to expand the services offered on the platform, including point-of-sale integrations and hygiene audits. The move comes after competitor Swiggy also introduced a recruitment support feature on its partner app. Zomato reported a net profit of Rs 175 crore for the quarter ending March 31.

Swiggy to charge 2% collection fee from restaurants to facilitate online payments from customers

IndianStartupNews

IndianStartupNews · 1y ago

Swiggy to charge 2% collection fee from restaurants to facilitate online payments from customers

Food delivery company Swiggy has announced a new 2% collection fee on restaurant orders to cover the costs of online payment processing. The fee will be effective from December 20, 2023, and will only apply to restaurants without an existing collection fee. Swiggy's rival, Zomato, already charges a similar payment gateway fee. This move is part of Swiggy's strategy to achieve positive financial growth ahead of an anticipated IPO between July and September next year. Swiggy has experienced significant growth and turned profitable earlier this year.

Zomato expects food delivery business to grow 30% annually over 5 years: Rakesh Ranjan

Economic Times

Economic Times · 7m ago

Zomato expects food delivery business to grow 30% annually over 5 years: Rakesh Ranjan

Indian food delivery company Zomato expects its meal delivery business to grow by 30% annually over the next five years. This comes after rival Swiggy, backed by SoftBank, went public and achieved a valuation of $12.1 billion. Zomato currently holds a 58% market share in the food delivery sector, compared to Swiggy's 34%. The company's food delivery business accounted for 58% of its revenue in the last fiscal year, reaching a gross order value of $3.82 billion. Zomato plans to maintain this growth trajectory through the launch of new restaurants and improved features on its app. However, driver attrition remains a challenge for the company.

Zomato Introduces AI-Powered Assistant To Help Customers Place Orders

Inc42 · 1y ago

Zomato Introduces AI-Powered Assistant To Help Customers Place Orders

Zomato has launched Zomato AI, a chatbot or assistant to help customers find food dishes and restaurants. Initially, it's available exclusively for Zomato Gold users. Zomato AI allows for multiple messages and near-real-time responses. It suggests dishes, restaurants, and caters to dietary preferences. The move follows the trend of Indian startups incorporating AI, with competitors like Swiggy and ixigo doing the same. Zomato has been introducing new features and reported its first profitable quarter in April-June, with a consolidated profit after tax of INR 2 Cr.

Zomato Launches New Feature For Customers To Tip Kitchen Staff

Inc42 · 1y ago

Zomato Launches New Feature For Customers To Tip Kitchen Staff

Zomato has launched a new feature that allows customers to tip the kitchen staff of restaurants they order food from. After rating their order four or five stars, customers will be prompted to tip the restaurant's kitchen staff. They can choose to pay a percentage of the total order value or enter a custom amount, with a maximum cap. Zomato will remit the tips, after deducting taxes, to the restaurants that sign up for the feature. The platform aims to ensure fair distribution of the tips by having restaurants pledge to follow through.

Nutritionist asks Zomato, Swiggy to avoid using plastic containers

IndianStartupNews

IndianStartupNews · 1y ago

Nutritionist asks Zomato, Swiggy to avoid using plastic containers

In a recent Instagram post, nutritionist Luke Coutinho urged restaurants and food delivery platforms like Swiggy and Zomato to deliver food in biodegradable, non-plastic containers. As a discussion unfolded in the comments section, Zomato CEO Deepinder Goyal responded by thanking the nutritionist for addressing the issue. "Thanks, Luke, for bringing this up," Goyal said.

Swiggy Launches ‘Smart Links’ To Help Restaurants Boost Sales

Inc42 · 1y ago

Swiggy Launches ‘Smart Links’ To Help Restaurants Boost Sales

Swiggy, a major food delivery app in India, has announced the launch of a marketing tool called 'Smart Links'. The tool allows restaurants to redirect customers from social media posts and advertisements directly to their menu pages on the Swiggy app. It aims to help restaurants leverage their social media following and increase sales. Additionally, Smart Links provides insights into customer behavior, allowing restaurant partners to optimize their social media campaigns. The tool has driven over 4 million menu sessions for 35,000+ restaurant partners during the pilot phase. Swiggy is preparing for a $1 billion public listing on the stock market later this year.

After Swiggy, Zomato launches advance order scheduling

YourStory

YourStory · 8m ago

After Swiggy, Zomato launches advance order scheduling

Food delivery platforms Zomato and Swiggy continue to enhance their services with new features. Zomato has introduced an Order Scheduling feature, allowing customers to plan food deliveries up to two days in advance, with options for rescheduling and cancellations. Swiggy had previously introduced a similar service called Scheduled, which allows users to pre-order meals within specific delivery slots. Both platforms aim to optimize order flow and enhance user satisfaction. Additionally, Zomato has launched Group Ordering, which simplifies ordering for groups by creating a shared cart. The platforms are also actively pursuing fundraising efforts. Zomato plans to raise around $400-500 million, while Swiggy aims to raise Rs 3,750 crore.

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