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Zomato is built on a cult of personality. Here’s why it works—until it doesn’t

Livemint

Livemint · 7m ago

Zomato is built on a cult of personality. Here’s why it works—until it doesn’t

Zomato CEO Deepinder Goyal has received significant attention for posting an unusual job opening for a chief of staff, offering a salary of minus ₹20 lakh. Goyal claims that over 18,000 people have expressed interest in the position, which is targeted at candidates with a "learning mindset" and minimal experience. The post generated millions of views on social media and sparked debates about fairness. Goyal's frequent headline-grabbing moves and online controversies have contributed to Zomato's strong brand presence, contrasting with rival Swiggy's quieter approach. However, there are risks associated with tying a business's public image to the founder's personal traits.

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Related News

AI won’t replace humans in the workplace - here’s why

Techradar

Techradar · 1y ago

AI won’t replace humans in the workplace - here’s why

Artificial intelligence (AI) should be viewed as a co-worker rather than a replacement for humans, according to research with business leaders. AI is expected to be a workforce partner for 90% of companies worldwide by 2025. Employees see technology as a co-worker that boosts their abilities. The advent of AI in the workplace will free up time for human workers to focus on more complex issues and deliver value to the business. AI can also enable predictive maintenance, improving productivity for IT departments. AI is not meant to replace humans but to enhance human interactions and drive human goals.

Deepinder Goyal reveals how Zomato was named: Here’s the backstory

Livemint

Livemint · 8m ago

Deepinder Goyal reveals how Zomato was named: Here’s the backstory

Zomato CEO Deepinder Goyal revealed the story behind the company's name on The Great Indian Kapil Show. Initially, he wanted to name it Tomato but couldn't due to a domain issue. They changed a letter from tomato to get the domain and ended up with Zomato. Goyal also shared that the app's romantic notifications were inspired by his own messages to his wife. Additionally, he talked about meeting his wife and how friends had predicted they would end up getting married.

Why GST authorities sent show cause notice of Rs 401.7 crore to Zomato

IndianStartupNews

IndianStartupNews · 1y ago

Why GST authorities sent show cause notice of Rs 401.7 crore to Zomato

Foodtech giant Zomato has received a show cause notice demanding an explanation for an alleged tax liability of Rs 401.70 crore. The Directorate General of GST Intelligence claims that delivery charges collected from customers are subject to GST. However, Zomato argues that it is not liable for this tax, as the delivery charges are collected on behalf of the delivery partners and not as revenue for the company. Zomato plans to file a comprehensive response to the notice, expressing confidence in the merit of its case. The issue of GST on delivery fees is also faced by Zomato's rival, Swiggy.

Restaurants body eyes legal challenge against 10-minute delivery apps

Economic Times

Economic Times · 5m ago

Restaurants body eyes legal challenge against 10-minute delivery apps

The National Restaurants Association of India (NRAI) is planning legal action against 10-minute delivery apps by Zomato-owned Blinkit and Swiggy due to concerns over private labeling and data sharing. Despite discussions, no consensus was reached. The NRAI may also approach the Competition Commission of India and is exploring partnerships with ONDC for alternatives. Zomato CEO Deepinder Goyal emphasized that its Bistro service is not a private label and doesn’t threaten the restaurant industry.

Forget a Dating Profile, This App Says It Just Needs Your Face

Livemint

Livemint · 1y ago

SciMatch is a dating app that uses AI to analyze users' facial features and determine their personality traits. It then matches them with potential mates who have compatible characteristics. The algorithm factors in both personality similarities and differences. While some users have had success with the app, relationship experts remain skeptical about its effectiveness as a matchmaker. The app's developers claim inspiration from research that found personality traits could be predicted from facial images. However, psychologist Paul Eastwick believes that compatibility can only be determined through face-to-face meetings and ongoing interactions.

Rapido in talks to challenge Swiggy and Zomato in food delivery space

Economic Times

Economic Times · 4m ago

Rapido in talks to challenge Swiggy and Zomato in food delivery space

Ride-hailing app Rapido is exploring entry into the food delivery sector, aiming to challenge market leaders Zomato and Swiggy. Rapido is in talks with restaurateurs to devise a competitive business model and already offers delivery services to individual restaurants. Swiggy, an investor in Rapido, doesn’t have an exclusivity clause preventing this expansion. Rapido is also scaling up its ride-hailing service, targeting growth with a focus on increasing service cities and daily ride numbers.

Here’s why AI search engines really can’t kill Google

The Verge

The Verge · 1y ago

Here’s why AI search engines really can’t kill Google

AI-powered search engines are being touted as the future of search, with companies like Perplexity and You.com claiming to be the next-gen search products. However, the real question is not only how well these search engines can find information but also how well they can handle various types of queries that users typically have. When it comes to navigation queries, AI search engines struggle to provide immediate and accurate results compared to Google. For information queries, AI search engines vary in their performance, with Google often providing faster and more reliable results. In terms of exploration queries, AI search engines can shine by providing more in-depth and synthesized answers with helpful citations. However, when it comes to queries like "what to watch," Google's specific page design and curated recommendations surpass the capabilities of AI bots. Overall, while AI-powered search engines show promise in certain areas, they still have a long way to go in replicating the comprehensive and efficient search experience that Google provides.

Why Zomato Is Facing Insolvency Plea? Story Behind The Unpaid Dues

OutlookIndia

OutlookIndia · 4m ago

Why Zomato Is Facing Insolvency Plea? Story Behind The Unpaid Dues

Zomato is facing an insolvency plea from Nona Lifestyle, a uniform supplier, over unpaid dues of Rs 1.64 crore. Nona Lifestyle claims Zomato owes them for uniforms and World Cup jerseys. The National Company Law Tribunal (NCLT) has adjourned the case, requesting further clarifications. Zomato denies the allegations, citing delays on Nona Lifestyle's part, which caused reputational harm. The plea was initially dismissed but later revived by Nona Lifestyle for resolution.

Bhavish Aggarwal’s Krutrim AI starts hosting DeepSeek R1 on Indian servers. Here’s why it matters | Mint

Livemint

Livemint · 5m ago

Bhavish Aggarwal’s Krutrim AI starts hosting DeepSeek R1 on Indian servers. Here’s why it matters | Mint

Bhavish Aggarwal's Krutrim AI is now hosting its DeepSeek R1 reasoning model on Indian servers and offering it at an affordable price to Indian developers. Aggarwal emphasizes caution toward Chinese startups but believes leveraging open-source models on local servers could propel India's technological advancement.

Indian publishers seek rules for copyright protection against generative AI models

Economic Times

Economic Times · 1y ago

Indian publishers seek rules for copyright protection against generative AI models

Indian news publishers are advocating for changes to the Information Technology Rules in order to secure fair compensation for using their content in generative artificial intelligence (AI) models. The Digital News Publishers Association (DNPA) has reached out to Indian ministries, expressing their concerns over potential copyright violations by AI models. Meanwhile, globally, the New York Times and some authors have already sued OpenAI and Microsoft for copyright infringement related to training AI on their proprietary works. The DNPA is seeking amendments to the IT Rules until the Digital India Act is enacted.

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