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Why Should Startups Focus On Customer Insights?

Inc42 · 1y ago

Why Should Startups Focus On Customer Insights?

More than 90% of startups in India do not cross the 10-year mark primarily because of their inside-out mindset and because they don’t listen to the voice of the customer. Every startup founder must know that at the end of the day, business success is based on whether customers choose them over alternatives. Read the full article to know more-

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VC trends for 2024: Interest in AI startups, cutbacks on Customer Acquisition Cost

Business Today

Business Today · 1y ago

VC trends for 2024: Interest in AI startups, cutbacks on Customer Acquisition Cost

Indian startups are focusing on reducing customer acquisition costs and emphasizing customer retention, especially in tier II and III cities where talent is more affordable. This shift in strategy is crucial for startups to sustain long-term growth during funding winters. Vinay Bansal, Partner at Physis Capital, suggests that founders should prioritize revenue generation, lower customer acquisition costs (CAC), and higher customer retention rates. Additionally, he predicts that AI startups will remain a significant focus in 2024, driven by increasing industry pressure to integrate AI into operations.

After 2023’s extended funding meltdown, can Indian enterprise tech startups find respite?

Inc42 · 1y ago

After 2023’s extended funding meltdown, can Indian enterprise tech startups find respite?

According to an article on Inc42, Indian enterprise tech startups are expected to face challenges in terms of funding in 2024. The sector experienced a decline in funding in 2023, with a 68% year-on-year drop to $1.3 billion. The article suggests that startups should prioritize revenue expansion and customer retention in order to navigate the tough funding conditions. Despite the challenges, investors are still interested in supporting innovative and resilient companies in the sector. Startups are advised to focus on areas such as product-market fit, sales and marketing automation, customer success, and adopting new technologies.

Learn how AI is forcing startups to rewire GTM at Disrupt 2025 | TechCrunch

TechCrunch · 1m ago

Learn how AI is forcing startups to rewire GTM at Disrupt 2025 | TechCrunch

TechCrunch Disrupt 2025, happening in San Francisco from October 27-29, will focus on how AI is transforming late-stage startups' go-to-market strategies. A key panel featuring leaders like Nirav Tolia, Jane Alexander, and Vanessa Larco will discuss integrating AI into sales, marketing, and customer success without losing focus. Attendees can gain insights and practical advice on leveraging AI for growth. Early ticket purchases offer significant savings before discounts end in July.

Do things that don't scale

Ycombinator

Ycombinator · 1y ago

Do things that don't scale

Paul Graham advises startups to 'do things that don't scale,' emphasizing manual user recruitment and exceptional customer service to get early traction. Successful startups often start with labor-intensive methods, like Stripe's aggressive user acquisition or Airbnb's door-to-door approach. Founders should focus on delighting initial users, even if the methods seem unscalable, as these efforts often lead to sustainable growth and valuable feedback. Click on View Source to Read the full blog

Why Startups Fail | Lessons From 150 Founders

Internet

Internet · 4m ago

Why Startups Fail | Lessons From 150 Founders

Wilbur Labs surveyed over 150 startup founders to understand why startups fail and how to prevent it. Analyzing both survey results and CB Insights data, the study aims to provide data-driven answers amidst economic challenges like inflation and investment retraction. While new business formation remains high, nearly a fifth of startups shut down in their first year. The goal is to help would-be founders focus on what they can control, learn from others' mistakes, solve significant problems, and ultimately improve their chances of success. Go to the source and read now! Or save for later.

Why to Start a Startup in a Bad Economy

Internet

Internet · 7m ago

Why to Start a Startup in a Bad Economy

In a bad economy, Paul Graham argues that the state of the economy is less crucial for startup success than the qualities of the founders. He asserts that starting a business during a recession can be advantageous, as technology progresses independently of market conditions. Founders should focus on building strong teams and acting quickly on ideas rather than waiting for better economic times. While investors may be more hesitant during downturns, startups can thrive by operating cheaply and creating cost-saving solutions. Ultimately, Graham emphasizes that the right founders will succeed regardless of economic conditions, urging them to seize opportunities without delay.

Walmart announces strategic pilots with India-based startups

Economic Times

Economic Times · 7m ago

Walmart announces strategic pilots with India-based startups

Walmart has initiated strategic pilots with Indian startups KBCols Sciences, GreenPod Labs, and Cropin to enhance its US supply chain and sourcing operations. These collaborations focus on innovation, enhancing product availability, reducing waste, and promoting sustainability. KBCols produces natural dyes, GreenPod extends produce freshness, and Cropin offers AI-driven crop insights. These pilots aim to improve Walmart's supply chain resilience and customer experience while supporting sustainable practices through Walmart Global Tech's Sparkubate program.

Chatbots raring to read the room: AI sentiment analysis

Techradar

Techradar · 1y ago

Chatbots raring to read the room: AI sentiment analysis

The use of natural language processing and AI-powered chatbots can greatly enhance sentiment analysis in customer service. By accurately analyzing customer sentiment, chatbots can provide more tailored and appropriate responses, leading to improved customer satisfaction. Additionally, sentiment analysis can help identify customer behavior patterns and provide valuable insights for optimizing CX strategies. Collaboration between chatbots and human agents can further improve customer experiences. As customer expectations continue to rise, businesses should invest in advanced chatbot tools to enhance their support processes and drive higher satisfaction levels.

Startups must drive their own demand before relying on online marketplaces: Priyanka Gill

Economic Times

Economic Times · 3m ago

Startups must drive their own demand before relying on online marketplaces: Priyanka Gill

Startups should create their own demand and not rely solely on marketplaces like Amazon and Swiggy Instamart, advises Priyanka Gill, Coluxe CEO. She insists on building brand demand through websites or social media to ensure direct customer engagement and loyalty. Gill highlights the importance of sustainability and ethical sourcing for consumers, and suggests using AI and digital tools for effective content creation. She stresses founders should initiate brand conversations to prevent dependency on marketplaces.

Partner with startups to drive disruption, experts urge GCCs

Money Control

Money Control · 1y ago

Partner with startups to drive disruption, experts urge GCCs

Global Capability Centres (GCCs) are being urged to partner with startups in order to drive innovation and disrupt the market. The need for GCCs to work with startups and infuse their organisations with a higher level of innovation has become critical. Collaboration with startups is increasingly essential, but it needs to be done with a clear understanding of the problem being solved. GCCs should not lose sight of the global problem they are addressing and should focus on long-term value creation. Integrating startups into enterprises has become crucial as innovation is now happening within startups.

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