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Walmart experiments with AI to enhance customers' shopping experiences

Economic Times

Economic Times · 1y ago

Walmart experiments with AI to enhance customers' shopping experiences

Walmart is exploring the use of artificial intelligence (AI) to improve customer shopping experiences. The company aims to leverage AI technologies to develop smarter customer assistance tools and enhance the overall shopping journey. By analyzing customers' shopping patterns and preferences, Walmart hopes to personalize the shopping experience and provide tailored product recommendations. This move showcases the retailer's commitment to embracing technological advancements to stay competitive in the market.

Related News

Swirl Raises $1.1M in Seed Funding

Finsmes · 1y ago

Swirl Raises $1.1M in Seed Funding

Swirl, a live shopping mobile SaaS platform based in Vadodara, India, has secured $1.1 million in Seed funding. The round was led by Shastra VC, with participation from angel investors across India, the Middle East, and the USA. The company plans to use the funds to expand into the US and UAE markets, as well as enhance its product suite with AI integration. Swirl offers real-time virtual shopping experiences using video and helps brands engage customers effectively.

Amazon is launching a chatty AI assistant called Rufus to people become smarter shoppers

Business Insider

Business Insider · 1y ago

Amazon is launching a chatty AI assistant called Rufus to people become smarter shoppers

Amazon is set to introduce Rufus, an AI-powered shopping assistant, to help customers make informed purchasing decisions. The tool utilizes data from both Amazon and the web to provide personalized shopping experiences. Customers can ask Rufus questions and receive answers generated from a combination of Amazon product information and other online sources. The aim is to enhance the search experience and guide customers in different product categories by offering recommendations based on activities or specific demographics. Rufus will be launched in beta and gradually rolled out to Amazon's mobile app users in the coming weeks.

Sweden's Truecaller partners with Razorpay for instant checkout verification solution

IndianStartupNews

IndianStartupNews · 2y ago

Sweden's Truecaller partners with Razorpay for instant checkout verification solution

Truecaller has partnered with Indian fintech Razorpay to offer a swift and secure online checkout experience through its 1-Tap, OTP-Less Verification solution. The collaboration aims to enhance customer shopping journeys by simplifying the checkout process, benefiting Razorpay's 200 million+ annual customers and helping businesses reduce drop-offs and boost conversion rates. This move aligns with the goal of creating frictionless shopping experiences for both businesses and consumers in the direct-to-consumer digital ecosystem.

Can Myntra Win Over Gen Z Loyalty In The Fiery Fashion Market?

Inc42 · 1y ago

Can Myntra Win Over Gen Z Loyalty In The Fiery Fashion Market?

Myntra has experienced a significant increase in gross merchandise value from Gen Z customers, which has more than doubled in the past year. To cater to the shopping preferences of this demographic, Myntra is developing an M-Web platform for FWD that will enable seamless shopping experiences through social media platforms. The company is also expanding its partnerships with various brands, including global, direct-to-consumer, local, and private label brands, to further enhance its product offerings.

Amazon launches AI assistant ‘Rufus’ in India

Economic Times

Economic Times · 1y ago

Amazon launches AI assistant ‘Rufus’ in India

Amazon India has introduced its AI-powered shopping assistant, named Rufus, in the country. Currently in beta mode and available to select customers, Rufus can provide product recommendations, shopping list advice, and compare product categories. The chatbot, trained on Amazon's own dataset, will be rolled out to more customers in the coming weeks. Customers can rate its responses and provide feedback to help improve the assistant's performance. Rufus is expected to enhance the shopping experience for Indian customers just in time for the upcoming festive season sales.

GenAI To Provide Offline Shopping Experience To Online Shoppers

Inc42 · 1y ago

GenAI To Provide Offline Shopping Experience To Online Shoppers

Ecommerce players are leveraging generative AI to enhance customer interaction and improve the online shopping experience. GenAI has the potential to eliminate the search box on ecommerce sites as customers can directly interact with the AI to make purchases, similar to offline shopping. Healthify, a Bengaluru-based startup, has implemented GenAI to enhance its chatbot and develop a photo-to-food recognition system. While GenAI offers cost and time efficiency, it still requires some human intervention for a final check. However, personalized interaction is important as customers can differentiate between AI and human interaction. AI is also impacting high-paying jobs rather than low-paying ones.

Banks Need To Work With Fintechs: Axis Bank MD

Inc42 · 1y ago

Banks Need To Work With Fintechs: Axis Bank MD

Amitabh Chaudhry, CEO of Axis Bank, highlighted the benefits of collaboration between banks and fintech startups in a compliant manner. Axis Bank is currently conducting around 15 experiments with AI and machine learning to enhance user experiences on its app. These remarks were made on the same day Prime Minister Narendra Modi praised the fintech ecosystem and cited the Unified Payments Interface (UPI) as a successful example of India's fintech industry.

Josh parent VerSe forways into children's entertainment in partnership with HappyTopia

IndianStartupNews

IndianStartupNews · 1y ago

Josh parent VerSe forways into children's entertainment in partnership with HappyTopia

Parent company VerSe, which owns short video app Josh, has partnered with HappyTopia to diversify its e-commerce portfolio. Through this partnership, Josh will utilize its technological expertise to enhance the shopping experience using HappyTopia's smart vending machines. The collaboration aims to provide unique and engaging experiences to customers in India while strengthening Josh's e-commerce business. HappyTopia plans to expand its reach by installing over 5000 vending machines nationwide, bringing joy to more families.

Amazon launches 'Buy for Me' feature to help customers shop from other brands

Economic Times

Economic Times · 6m ago

Amazon launches 'Buy for Me' feature to help customers shop from other brands

Amazon has introduced the "Buy for Me" feature, allowing a select group of U.S. Amazon Shopping app users to buy products from other brands that aren't available on Amazon. Initially available for a limited number of brands, this feature will expand based on customer feedback. Amazon's current extensive product range spans various categories and implements AI-driven tools like "Interests" to enhance shopping experiences. The launch aligns with growing e-commerce market competition and potential marketplace expansions.

BLACK by KiranaPro Acquires Likeo to Power India’s First Virtual Trial Room Experience for Gen Z Shoppers

StartupTalky

StartupTalky · 5m ago

BLACK by KiranaPro Acquires Likeo to Power India’s First Virtual Trial Room Experience for Gen Z Shoppers

KiranaPro, under its BLACK platform, has acquired Likeo, a startup specializing in augmented reality try-ons, to launch India's first virtual trial room for Gen Z shoppers. This strategic move integrates immersive technology, enhancing shopping experiences by making them interactive and personalized. Likeo’s CEO, Saurav Kumar, joins KiranaPro to lead AI and visual computing initiatives. This acquisition boosts KiranaPro's position as a tech-first retail leader and aims to redefine online shopping experiences.

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