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Urban Company’s InstaHelp hits 50,000 daily bookings

EntrackrEntrackr · 2d ago
Urban Company’s InstaHelp hits 50,000 daily bookings
Medial

Urban Company’s InstaHelp hits 50,000 daily bookings Urban Company’s quick-service housekeeping vertical InstaHelp crossed 50,000 daily bookings, less than a year after its pilot launch in March 2025, according to the company’s co-founder and CEO Abhiraj Singh Bhal. With this, the company is likely to cross 1.5 million monthly bookings in coming months. For comparison, it recorded 1.61 million orders in the quarter ended December 2025. Launched as a pilot in Mumbai, InstaHelp expanded into select micro-markets across the top five cities, including Bengaluru, Delhi (National Capital Region), Hyderabad, and Pune. InstaHelp recorded around 51,520 bookings on February 22, 2026, according to a stock exchange filing. The service offers on-demand services such as cleaning, dishwashing, laundry, and meal preparation. “...We are investing to build a large, high-frequency category that deepens platform engagement and strengthens long-term growth with results starting to become visible with respect to improving unit economics and growing repeat usage,” said Abhiraj Singh Bhal, CEO & Co-founder, Urban Company Limited. In Q3 FY26, Urban Company reported a consolidated net loss of Rs 21 crore and an adjusted EBITDA loss of Rs 17 crore, mainly due to heavy investments in its InstaHelp vertical. Similar to quick commerce, the instant home services space has witnessed intense competition, as Snabbit and Pronto have also raised sufficient capital to compete with Urban Company. Overall, Urban Company registered a 32% surge in its revenue from operations to Rs 383 crore in Q3 FY26. During the period, InstaHelp scaled to Rs 28 crore in NTV and Rs 6.8 crore in revenue.

Urban Company posts Rs 383 Cr revenue and Rs 21 Cr loss in Q3 FY26

EntrackrEntrackr · 1m ago
Urban Company posts Rs 383 Cr revenue and Rs 21 Cr loss in Q3 FY26
Medial

Urban Company posts Rs 383 Cr revenue and Rs 21 Cr loss in Q3 FY26 For the quarter ended December 31, 2025, the home services marketplace recorded Net Transaction Value (NTV) of Rs 1,081 crore, marking a 32% year-on-year increase. Revenue from operations rose 32% YoY to Rs 383 crore during the quarter. Despite the growth, Urban Company reported a consolidated adjusted EBITDA loss of Rs 17 crore. The losses were steered by InstaHelp, which alone posted an adjusted EBITDA loss of Rs 61 crore in Q3 FY26. Excluding InstaHelp, the core biz delivered an adjusted EBITDA profit of Rs 44 crore. Overall, its net losses stood at Rs 21 crore during Q3FY26. Urban Company had 7.8 million annual transacting users and 59,475 monthly active service partners in Q3 FY26. The company’s India Consumer Services business (excluding InstaHelp) remained profitable. The segment reported NTV of Rs 781 crore, while revenue from operations increased 26% YoY to Rs 265 crore. Urban Company’s Native brands business recorded a 93% year-on-year growth in NTV to Rs 79 crore, while revenue doubled to Rs 62 crore during the quarter. The international business (UAE and Singapore, excluding KSA) also posted strong growth, with NTV rising 79% YoY to Rs 193 crore and revenue increasing to Rs 50 crore. In contrast, InstaHelp clocked 1.61 million orders and Rs 28 crore in NTV, with revenue of Rs 6.8 crore in Q3 FY26. However, the vertical continued to drag profitability, reporting an adjusted EBITDA loss of Rs 61 crore. Urban Company closed Q3 FY26 with a cash balance of Rs 2,095 crore, providing sufficient runway as it continues to invest in new categories while maintaining profitability in its core marketplace. During the quarter, the Gurugram-based company also approved the grant of 70.82 lakh stock options under its Employee Stock Option Scheme 2015, which will be valued at Rs 88 crore. Urban Company’s shares were trading at Rs 124.7 per share, giving the company a market capitalization of Rs 18,033 crore ($2 billion).

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