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Chargebee acquires customer tracking platform Trainn

EntrackrEntrackr ยท 3m ago
Chargebee acquires customer tracking platform Trainn
Medial

Chargebee, a software firm that helps companies to manage revenues and assists in customer retention, has acquired AI-first customer tracking platform Trainn. This is Chargebeeโ€™s second acquisition in about a monthโ€™s time as the Tiger Global-backed company accelerates its AI efforts. Prior to this, it acquired Inai, a firm that provides software to track and manage payments, to leverage AI in day-to-day offerings. According to Chargebee, this acquisition presents an exciting opportunity for both Chargebee and Trainn in jointly advancing our shared vision of enabling customers in a rapidly changing and innovative โ€“ driven market through the use of AI. As part of the acquisition, Trainnโ€™s 200 customers will now become customers of Chargebee. Trainn brings in terms of the deep focus on building and accelerating AI based solutions. Founded in 2020, Trainn has raised a seed round of $700k (around Rs 6 crore) from Speciale Invest and others. โ€œThe payments market is diversifying with new payment methods, embedded payments, digital wallets, buy now and pay later options, real-time payments, and the use of AI to improve customer experience and drive new business. The burden of monitoring all the performance and details is on the customers' infrastructure today,โ€ said Subramanian, CEO of Chargebee. Chargebee was valued at $3.5 billion after raising $250 million in its Series H round in February 2022. Its major investors include Tiger Global, Peak XV, Insight Partners, Sapphire, and Steadview Capital.

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