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Freshworks posts $205 Mn revenue in Q2 CY25, cuts losses by 80%

EntrackrEntrackr · 9d ago
Freshworks posts $205 Mn revenue in Q2 CY25, cuts losses by 80%
Medial

Freshworks posts $205 Mn revenue in Q2 CY25, cuts losses by 80% Freshworks' operating revenue grew to $204.7 million in the quarter ending June 2025 from $174 million in Q2 CY24, its regulatory filing accessed from NASDAQ shows. SaaS firm Freshworks registered an 18% year-on-year growth in the second quarter of the ongoing calendar year (2025). Meanwhile, the company narrowed its losses from operations by 80% during the same period. “Freshworks delivered another strong quarter, exceeding our previously provided financial estimates in Q2 with 18% year-over-year revenue growth to $204.7 million, a 29% operating cash flow margin, and 27% adjusted free cash flow margin,” said Dennis Woodside, Chief Executive Officer and President of Freshworks. The company registered a 4% Quarter-on-quarter growth from $196 million in Q1 CY25. For the full fiscal year, it registered 20.8% growth from $596 million in CY23 to $720 million in CY24. Freshworks provides marketing, sales, support, and IT solutions through a portfolio of products: Freshservice, Freshdesk, Freshmarketer, Freshchat, and Freshsales to global companies. Moving over to the cost side, Freshworks’s sales and marketing formed 52% of the overall expenditure, which saw a decline of 8.7% to $95 million in Q2 CY25. The company’s spending on research, employees, and general overhead took the overall cost to $182 million in Q2 CY25. The decent increase in growth and controlled cost mechanism helped Freshworks to reduce its losses from operations by 80% to $9 million in Q2 CY25 from $44 million in Q2 CY24. The company anticipates generating revenue between $822.9 million and $828.9 million in the full financial year of CY25, with a YoY growth between 14%-15%.

Freshworks cuts losses by 14% in Q2; eyes $713 Mn revenue in CY24

EntrackrEntrackr · 1y ago
Freshworks cuts losses by 14% in Q2; eyes $713 Mn revenue in CY24
Medial

SaaS firm Freshworks registered a 5.5% growth quarter-on-quarter in the second quarter of the calendar year. Meanwhile, the company managed to narrow its losses by 13.7% during the same period. Freshworks operating revenue grew to $174.1 million in the quarter ending June 2024 from $165.1 million in Q1 CYFY24, its regulatory filing accessed from NASDAQ shows. Freshworks provides marketing, sales, support, and IT solutions through a portfolio of products: Freshservice, Freshdesk, Freshmarketer, Freshchat, and Freshsales to global companies. Freshworks acquired Device42 for $230 million in June this year. Consequently, Device42’s revenue will be included in Freshworks’ financials for the upcoming third quarter (Q3). Moving over to the cost side, Freshworks’s sales and marketing formed 50% of the overall expenditure which increased by 18.5% to $104.2 in Q2 CY24. The company’s spending on research, employees, and general overhead took the overall cost to $207.4 million in Q2 CY24. The decent increase in growth and controlled cost mechanism helped Freshworks to reduce its losses by 13.7% to $20.1 million in Q2 CY24 from $23.3 million in Q1 CY24. Freshworks said that it aims to achieve approximately $180-183 million in revenue for the third quarter of CY 2024. It targets to reach $707-713 million in revenue for the full year ending December 2024. In May, Freshworks founder Girish Mathrubootham stepped down from the position of chief executive officer. While Mathrubootham took the role of executive chairman, the company’s president Dennis Woodside was elevated as the new CEO.

Freshworks posts $194.6 Mn revenue in Q4, projects $809 Mn for CY25

EntrackrEntrackr · 5m ago
Freshworks posts $194.6 Mn revenue in Q4, projects $809 Mn for CY25
Medial

Freshworks posts $194.6 Mn revenue in Q4, projects $809 Mn for CY25. SaaS firm Freshworks registered a 21.6% year-on-year growth in the fourth quarter of the last calendar year (2024). Meanwhile, the company narrowed its losses by 21.8% during the same period. Freshworks operating revenue grew to $194.5 million in the quarter ending December 2024 from $160 million in Q4 CYFY23, its regulatory filing accessed from NASDAQ shows. Moving over to the cost side, Freshworks’s sales and marketing formed 46% of the overall expenditure which modestly increased by 1.8% to $90.6 million in Q4 CY24. The company’s spending on research, employees, and general overhead took the overall cost to $216.4 million in Q4 CY24. The decent increase in growth and controlled cost mechanism helped Freshworks to reduce its losses by 21.8% to $21.9 million in Q4 CY24 from $28 million in Q4 CY23. The company anticipates generating revenue between $190 million and $193 million in the first quarter of CY25, with total annual revenue projected to reach $809 million for the full year.

BigBasket’s B2C losses widen sharply in FY25; consolidated revenue declines

EntrackrEntrackr · 14d ago
BigBasket’s B2C losses widen sharply in FY25; consolidated revenue declines
Medial

BigBasket’s financial performance deteriorated in FY25, with its core B2C unit posting a steep rise in losses even as overall revenue declined. The platform, backed by Tata Digital, continues to face pressure on multiple fronts, from quick commerce rivals to evolving consumer expectations. According to Tata Sons’ FY25 annual report, Innovative Retail Concepts, which runs BigBasket’s consumer-facing business, saw its operating revenue shrink by 2.7% to Rs 7,673.4 crore from Rs 7,885 crore in FY24. At the same time, its loss widened sharply to Rs 1,850 crore, compared to Rs 1,267 crore in the previous fiscal year, marking a 46% year-on-year increase. The red ink highlights the cost burden BigBasket is incurring as it attempts to reposition itself from a scheduled grocery delivery service to a quick commerce platform. Increased spending on warehousing, logistics, discounting, and customer retention likely contributed to the widening losses. In contrast, Supermarket Grocery Supplies, the company’s B2B arm which handles procurement and backend operations, recorded a 6.9% drop in its revenue to Rs 2,227 crore in FY25, compared to Rs 2392 crore in FY24. However, its losses narrowed down to Rs 102 crore in FY25 from Rs 128 crore in FY24. The two entities cumulatively clocked Rs 9,900 crore in revenue in FY25 from over Rs 10,277 crore in the previous year ended March 2024. More importantly, losses across both businesses totaled Rs 1,952 crore, marking a significant deterioration from FY24’s performance. The performance slide comes despite years of strategic restructuring. BigBasket has merged BB Daily into its core app, launched its quick commerce vertical BB Now, and initiated backend tech and supply chain upgrades. However, execution delays, coupled with the rapid scale of Blinkit, Instamart, and Zepto, have left it lagging in the under-30-minute grocery race. Tata Digital, which acquired a majority stake in BigBasket in 2021, continues to support the business, holding an 84.23% stake. But with losses now deepening and growth stagnating, the platform’s transition into a sustainable quick commerce engine appears far from complete. As demand shifts towards instant delivery, BigBasket’s ability to stem its B2C bleed while maintaining backend stability will determine whether it can claw back relevance in one of India’s most competitive internet categories.

Freshworks posts $196 Mn revenue in Q1 CY25, cuts op-losses by 67%

EntrackrEntrackr · 3m ago
Freshworks posts $196 Mn revenue in Q1 CY25, cuts op-losses by 67%
Medial

Freshworks posts $196 Mn revenue in Q1 CY25, cuts op-losses by 67% Freshworks operating revenue grew to $196.2 million in the quarter ending March 2025 from $165.1 million in Q1 CYFY24, its regulatory filing accessed from NASDAQ shows. SaaS firm Freshworks registered a 19% year-on-year growth in the first quarter of the ongoing calendar year (2025). Meanwhile, the company narrowed its losses from operations by 67.7% during the same period. “Freshworks delivered a strong first quarter, surpassing our earlier financial projections with revenue rising 19% year-over-year to $196.3 million. We also achieved an operating cash flow margin of 30% and an adjusted free cash flow margin of 28%,” said Dennis Woodside, Chief Executive Officer and President of Freshworks. The company registered a 20.8% year-on-year growth during the full year, raising its scale from $596 million in CY23 to $720 million in CY24. Freshworks provides marketing, sales, support, and IT solutions through a portfolio of products: Freshservice, Freshdesk, Freshmarketer, Freshchat, and Freshsales to global companies. Moving over to the cost side, Freshworks’s sales and marketing formed 43% of the overall expenditure, which saw a decline of 5.8% to $89.1 million in Q1 CY25. The company’s spending on research, employees, and general overhead took the overall cost to $207.6 million in Q1 CY25. The decent increase in growth and controlled cost mechanism helped Freshworks reduce its losses from operations by 67.7% to $10.4 million in Q1 CY25 from $32.1 million in Q1 CYFY24. The company anticipates generating revenue between $197.3 million and $200.3 million in the second quarter of CY25, with total annual revenue projected to reach $824 million for the full year. During the last quarter of its previous financial year (Q4 CY24), Freshworks reduced the workforce by 13% to streamline its operations. The firm also announced a $400 million stock buyback program.

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