Freshworks posts $196 Mn revenue in Q1 CY25, cuts op-losses by 67%

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Freshworks posts $196 Mn revenue in Q1 CY25, cuts op-losses by 67% Freshworks operating revenue grew to $196.2 million in the quarter ending March 2025 from $165.1 million in Q1 CYFY24, its regulatory filing accessed from NASDAQ shows. SaaS firm Freshworks registered a 19% year-on-year growth in the first quarter of the ongoing calendar year (2025). Meanwhile, the company narrowed its losses from operations by 67.7% during the same period. “Freshworks delivered a strong first quarter, surpassing our earlier financial projections with revenue rising 19% year-over-year to $196.3 million. We also achieved an operating cash flow margin of 30% and an adjusted free cash flow margin of 28%,” said Dennis Woodside, Chief Executive Officer and President of Freshworks. The company registered a 20.8% year-on-year growth during the full year, raising its scale from $596 million in CY23 to $720 million in CY24. Freshworks provides marketing, sales, support, and IT solutions through a portfolio of products: Freshservice, Freshdesk, Freshmarketer, Freshchat, and Freshsales to global companies. Moving over to the cost side, Freshworks’s sales and marketing formed 43% of the overall expenditure, which saw a decline of 5.8% to $89.1 million in Q1 CY25. The company’s spending on research, employees, and general overhead took the overall cost to $207.6 million in Q1 CY25. The decent increase in growth and controlled cost mechanism helped Freshworks reduce its losses from operations by 67.7% to $10.4 million in Q1 CY25 from $32.1 million in Q1 CYFY24. The company anticipates generating revenue between $197.3 million and $200.3 million in the second quarter of CY25, with total annual revenue projected to reach $824 million for the full year. During the last quarter of its previous financial year (Q4 CY24), Freshworks reduced the workforce by 13% to streamline its operations. The firm also announced a $400 million stock buyback program.