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Freshworks posts $196 Mn revenue in Q1 CY25, cuts op-losses by 67%

EntrackrEntrackr · 9m ago
Freshworks posts $196 Mn revenue in Q1 CY25, cuts op-losses by 67%
Medial

Freshworks posts $196 Mn revenue in Q1 CY25, cuts op-losses by 67% Freshworks operating revenue grew to $196.2 million in the quarter ending March 2025 from $165.1 million in Q1 CYFY24, its regulatory filing accessed from NASDAQ shows. SaaS firm Freshworks registered a 19% year-on-year growth in the first quarter of the ongoing calendar year (2025). Meanwhile, the company narrowed its losses from operations by 67.7% during the same period. “Freshworks delivered a strong first quarter, surpassing our earlier financial projections with revenue rising 19% year-over-year to $196.3 million. We also achieved an operating cash flow margin of 30% and an adjusted free cash flow margin of 28%,” said Dennis Woodside, Chief Executive Officer and President of Freshworks. The company registered a 20.8% year-on-year growth during the full year, raising its scale from $596 million in CY23 to $720 million in CY24. Freshworks provides marketing, sales, support, and IT solutions through a portfolio of products: Freshservice, Freshdesk, Freshmarketer, Freshchat, and Freshsales to global companies. Moving over to the cost side, Freshworks’s sales and marketing formed 43% of the overall expenditure, which saw a decline of 5.8% to $89.1 million in Q1 CY25. The company’s spending on research, employees, and general overhead took the overall cost to $207.6 million in Q1 CY25. The decent increase in growth and controlled cost mechanism helped Freshworks reduce its losses from operations by 67.7% to $10.4 million in Q1 CY25 from $32.1 million in Q1 CYFY24. The company anticipates generating revenue between $197.3 million and $200.3 million in the second quarter of CY25, with total annual revenue projected to reach $824 million for the full year. During the last quarter of its previous financial year (Q4 CY24), Freshworks reduced the workforce by 13% to streamline its operations. The firm also announced a $400 million stock buyback program.

Freshworks cuts losses by 14% in Q2; eyes $713 Mn revenue in CY24

EntrackrEntrackr · 1y ago
Freshworks cuts losses by 14% in Q2; eyes $713 Mn revenue in CY24
Medial

SaaS firm Freshworks registered a 5.5% growth quarter-on-quarter in the second quarter of the calendar year. Meanwhile, the company managed to narrow its losses by 13.7% during the same period. Freshworks operating revenue grew to $174.1 million in the quarter ending June 2024 from $165.1 million in Q1 CYFY24, its regulatory filing accessed from NASDAQ shows. Freshworks provides marketing, sales, support, and IT solutions through a portfolio of products: Freshservice, Freshdesk, Freshmarketer, Freshchat, and Freshsales to global companies. Freshworks acquired Device42 for $230 million in June this year. Consequently, Device42’s revenue will be included in Freshworks’ financials for the upcoming third quarter (Q3). Moving over to the cost side, Freshworks’s sales and marketing formed 50% of the overall expenditure which increased by 18.5% to $104.2 in Q2 CY24. The company’s spending on research, employees, and general overhead took the overall cost to $207.4 million in Q2 CY24. The decent increase in growth and controlled cost mechanism helped Freshworks to reduce its losses by 13.7% to $20.1 million in Q2 CY24 from $23.3 million in Q1 CY24. Freshworks said that it aims to achieve approximately $180-183 million in revenue for the third quarter of CY 2024. It targets to reach $707-713 million in revenue for the full year ending December 2024. In May, Freshworks founder Girish Mathrubootham stepped down from the position of chief executive officer. While Mathrubootham took the role of executive chairman, the company’s president Dennis Woodside was elevated as the new CEO.

Freshworks posts $223 Mn Q4 CY25 revenue, achieves GAAP operating profit

EntrackrEntrackr · 10d ago
Freshworks posts $223 Mn Q4 CY25 revenue, achieves GAAP operating profit
Medial

URL: https://entrackr.com/fintrackr/freshworks-posts-223-mn-q4-cy25-revenue-achieves-gaap-operating-profit-11095611 Content: Freshworks posts $223 Mn Q4 CY25 revenue, achieves GAAP operating profit NASDAQ-listed SaaS company Freshworks has reported a 15% year-on-year rise in its fourth quarter (Q4 CY25) revenue to $223 million, compared to $195 million in the same period last year. On a quarter-on-quarter basis, its revenue has increased modestly by 4%, compared to $215 million in Q3 CY25, as shown in its regulatory filing accessed from NASDAQ. The company turned profitable at the operating level during the quarter in which the company reported GAAP operating income of $40 million as against an operating loss of $24 million in Q4 CY24. For the full year 2025, Freshworks’ revenue increased 16% to $839 million from $720 million in 2024. The company posted a GAAP operating profit of $13.2 million in CY25, compared to a loss of $138.6 million a year earlier. As per the company, the number of customers contributing more than $5,000 in annual recurring revenue rose 10% year-on-year to 24,762. Its net dollar retention rate improved to 108% in Q4, compared to 103% in the year-ago quarter. During the quarter, the company announced the acquisition of FireHydrant to strengthen its IT service management portfolio and launched new AI-led capabilities across its Freshservice and Freshdesk platforms. It also appointed Kady Srinivasan as its chief marketing officer. The company expects revenue to be in the range of $222–225 million in the March quarter of 2026 and between $952 million and $960 million for the full year 2026.

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