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How dark stores are powering quick commerce's rise

Economic Times · 1y

Dark stores, also known as micro warehouses, are the center of a new form of commerce called quick commerce. These stores, operated by companies like Zomato's Blinkit and Swiggy Instamart, store a limited number of high-demand products and aim to pack, dispatch, and deliver orders in minutes. Riders on e-bikes swarm the store, delivering orders with great speed. Dark stores are strategically designed to optimize packing time, with frequently ordered items stored up front. However, the gig workers employed by these companies have often complained about poor work conditions and low pay.